• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Seems to be another problem. I have not restarted the laptop yet. I am including a picture of the screen. 

20230202_132256.jpg

HP Recommended

I have copied the dism log in a pdf file if you want it. It is 552 pages. 

 

 

HP Recommended

I did do a restart but that didn't fix anything. Still no wifi connection. 

HP Recommended

Hello @Skyhawk454 

 

We ignore the error message from Dism command and will look at this later ...

 

(1) Download and install

HP PC Hardware Diagnostics Windows v2.1.0.0

 

(2) Run "HP PC Hardware Diagnostics Windows"

(click) Component Tests

-- (click to expand) Wireless Networking 

--- (check) [x] Wireless IRQ Test

--- (check) [x] Wireless ROM Test

---- (click) Run selected tests

 

(3) Please report your results

HP Recommended

I am currently running everything again. So far, it looks like the same results. 

HP Recommended
HP Recommended

I ran the hardware utility. It didn't list everything you wanted to check but I checked everything available. Tests said everything was ok. I ran the network reset like you asked. It didn't fix anything. I checked the settings like the instructions said and everything is set like it is supposed to be. Nothing has changed. Still saying Wi-Fi doesn't have a valid IP configuration. 

HP Recommended

Hello @Skyhawk454 

 

(1) Start Windows <Device Manager>

- Right click and uninstall device

ub6424_0-1675449664703.png

 

(2) Restart Windows

(3) Test wireless connection

(4) Please report back

HP Recommended

Nothing changed 

20230203_125216.jpg

HP Recommended

I was running some fixes from Microsoft and ran into a problem. Here is a shot of what I was running with the command marked and a shot of the error report 

Screenshot_20230203_123827_DuckDuckGo~2.jpg

image.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.