"Wi-Fi" doesn't have a valid IP configuration

[Skyhawk454]

Here are some pictures of the router I need to log into 

 

 

[ub6424]

Hello @Skyhawk454 

(1) You need to know the network name ( SSID ) of your wireless router and the secret password.

(2) Follow

How to Connect to Wi-Fi on Windows 11

[Skyhawk454]

I know the name and password 

[Skyhawk454]

And I have followed those directions I don't know how many times. It keeps saying connected, no internet. 

[Skyhawk454]

I'm really serious about getting this issue resolved. I have State and Federal Government business that I really need to take care of. It's costing me daily fines by not getting this fixed. 

[ub6424]

Hello @Skyhawk454 

This is a peer-to-peer forum, not HP support. I do not work for or represent HP. 

Try to connect to a temporary smartphone wireless hotspot ( simple passwort with or without encryption ). Does this work ?

[Skyhawk454 · Accepted solution]

Good afternoon 

I really appreciate all the help you have giving me, but nothing was working and I want to apologize for getting agitated and upset. I was wrong to do that because I knew that you really were trying to help. 

Using my phone as a hot spot wouldn't work either because the laptop didn't have a working WiFi. 

It hit me during my sleep time that any repairs we were trying to do, there were always some files missing. This morning I went to Microsoft Support on a different computer and downloaded the Windows 11 22h2 IOS file to a portable hard drive. I then followed Microsoft's directions to unpack and reinstall Windows 11. I am happy to say that this fixed my WiFi problems. 

Thanks again for your assistance in working on my problem. 

[ub6424]

Hello @Skyhawk454

Great to hear

Kind regards