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‎02-04-2017 08:31 AM - edited ‎02-04-2017 08:58 AM

HP Recommended
Product: hp pavilion g6 1047-sx
Operating System: Microsoft Windows 7 (64-bit)

Untitled.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-04-2017 10:01 AM

HP Recommended

I dont know if I have already said but have you gone to device manager and uninstall everything thats conencted to wireless device?? Then restart your computer and see if that does anything...Also check if the service is actually started in adminstration tools...

 

https://technet.microsoft.com/en-us/library/hh994698(v=ws.11).aspx see if that makes any sense...

 

“Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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View solution in original post

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25 REPLIES 25

‎02-04-2017 08:48 AM

HP Recommended

Your picture dint show up. Make sure you are intalling it in the correct directory ie Programe Files first. I also reccommend unistalling the wireless original driver ie by device manager then reboot your computer then re-install again. If not plug in directly to router and install it that way if possible. 

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‎02-04-2017 08:56 AM - edited ‎02-04-2017 09:04 AM

HP Recommended

it say 

error ''0'' has occurred and setup can not continue 

 

and it doesnot exist in device manager because install fail to complete

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‎02-04-2017 09:11 AM

HP Recommended

Have you tried a system restore to store it back to a earlier point? When has the wifi worked and when did it stop working? If you cant then you may need to do a fresh installation. 

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‎02-04-2017 09:12 AM

HP Recommended

Please watch the following video https://www.youtube.com/watch?v=xdNpyNNtX4o I have found this dont know if this will help you it may be the wrong error not sure? 

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‎02-04-2017 09:16 AM

HP Recommended

today it was working without problem 

i installed a new windows and cant install the driver

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‎02-04-2017 09:19 AM

HP Recommended

Have you actually unzipped all the files for the driver that you downloaded it? Try unzipping the driver in a single folder then click setup from there (put directory into Programe Files c:) see if that works for you. 

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‎02-04-2017 09:20 AM

HP Recommended

Also make sure you have downloaded the correct driver for your operating system as well as sometimes that can cause problems if it aint for the correct one also check 32bit or 64bit driver.

 

“Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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‎02-04-2017 09:52 AM

HP Recommended

the driver is exe not zip

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‎02-04-2017 09:53 AM

HP Recommended

the driver is the correct one but after installing a new windows this problem show up

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