connecting to a network is taking longer than usual

[jose747]

this is a relatively new computer HP 14-r024TX Notebook and has barely been used. now the wifi conncetion is not working. im getting a message of "connecting to a network is taking longer than usual" and then it will not connect . I am picking up the routers signals but when i click on it . it will not connect? whats the problem ? thanks to all that will respond. 

[Archana_C · Accepted solution]

Hi Jose , 

This error normally happens when the Network Key/password is wrong .Please ensure you are using right Network Key

If you are able to connect to other networks(Unsecured Networks ) , than the right people to help you with this would be your Router Manufaturer . 

Although I am an HP employee, I am speaking for myself and not for HP.
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[jose747]

It picks up router signals strength but does not to continue to connect . so the router /s i pick up are not the problem. And also,  passwords i enter of the routers are correct too because i checked them on my other laptops.