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- HP Community
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- Notebook Wireless and Networking
- connection issues with Realtek RTL8852AE WiFi 6 802.11ax PCI...

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02-06-2022 06:49 AM
I have an HPEnvy with Ryzen 7 and Realtech wifi5 card and I had the same problem. When I pinged the router repetedly from time to time I had delays over 2 seconda, which conincided with cuts in any calls I was making at the same time.
After installing this upgrade the problem was solved.
02-08-2022 01:06 PM
Hey y'all,
I'm coming back to this thread quiet frustrated. Initally, the fix with changing the driver to 6001.0.10.304 worked wonderfully, but since a couple of days, wifi just keeps breaking down. My computer looses the connection the wifi network, sometimes I can reconnect, sometimes that doesn't work and sometimes it even happens that all the available wifi networks disappear and I have to reboot.
I double checked and the 304 driver is still active. Is anyone experiencing this too?
02-09-2022 12:38 PM
Notebook HP 15s-eq2014ur, WiFi adapter RTL8852ax, had problems with the quality and accuracy of the signal
like everyone else. I installed drivers 6001.0.10.344 and everything is ok.
Link: https://ru.drvhub.net/devices/network/realtek/rtl8852ae-wifi-6-802-11ax-pcie-adapter. Good luck.
02-10-2022 03:33 AM
Finally fixed my problem by installing a old driver
First install this version- 6001.0.10.306, Download it from Realtek website or third party site.
Then go to Device manager-network-choose your adapter double click then go to driver then role back driver(if you have and new driver or installed any new driver). Working like a normal wifi ax adapter does.
Restart your pc and done.
hope for the best ty.
02-12-2022 12:03 AM - edited 02-13-2022 07:37 AM
To all the guys having contributed to this thread THANK YOU! A very big thank you from me for helping me make this wireless card work at least most of the time.
Using the recommended 341 driver the signal strength went quite a bit up and got connections I would call stable with my shiny brand new HP laptop in all the places where older laptops with mostly INTEL wireless had no issues whatsoever.
This Realtek 8852AE is really a bad choice for a wireless card, for all the work and headaches it caused me and everybody else to make it barely workable. This morning it just hang and refused to see any wireless networks, be it 5.0GHz or 2.4GHz, mine or the neighbour's... completely blanc.
After serious thought about it I have decided on returning it, there are too many issues with it, the final straw being its inability to wake up from sleep using a scheduled task. It simply does not have the wake timers present at all in the power configuration options for any of the power plans.
02-25-2022 08:52 PM - edited 02-25-2022 08:54 PM
I have bought 2 hp laptops from costco with the same issue. 1 is a pavilion and the other is a envyx360. Both would randomly disconnect from the wifi and then all available networks would show nothing. shutting off the wifi and turning it back on does nothing. I have to restart the computer to get wifi back. I returned the pavilion today thinking it was the computers issue. I picked up the envy and its doing the same thing. Im thinking if i should just return the envy at this point
The driver is on the lastest update. Windows is updated to the most recent update.
03-07-2022
06:42 PM
- last edited on
11-16-2022
05:04 AM
by
AgathaV
The official HP driver version 6001.0.10.344 is now available.
https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136987.exe
Also, a Bluetooth driver update is now available.
https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136892.exe
03-14-2022 06:59 PM
Thanks for posting these! Any chance you can help explain how to actually install them? I download, open the file and it opens a Command Box and then does nothing? Any idea what I'm missing?
Really hope this new driver stops the random decision to stop being connected (troubleshooter usually resets mine back to functioning).
Sorry to ask such a basic question...but I've tried different options and keep getting "nowhere."!
Appreciate your time in advance!