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NKovacs
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hp Spectre x360 can't connect to wireless display

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HP Spectre x360 - 13-aw0009nh
Microsoft Windows 10 (64-bit)

Please provide a working solution since I have tried everything.

My new hp Spectre x360 - 13-aw0009nh cannot connect to any wireless display. I have tried with numerous manufacturers and models and the issue is the same, as follows:

- it finds immediately the surrounding wireless displays

- when I click connect for the first time on any device, my computer name appears on the screen that it is trying to connect but after that disconnects immediately

- after this, if I try to connect, it says that connecting but nothing happens; external screen is black and stuck at "Connecting..."

 

  • Of course, I tried to restart the computer.
  • All drivers are up-to-date.
  • Windows is up-to-date.
  • I tried each and every screen with other devices (including my older ProBook) and all of them work fine.
  • I tried to reduce resolution to 1920×1080 or even lower.
  • I tried using both WLAN and LAN (via USB-C) internet connection.

All the above did not work.

Display works fine through USB-C HDMI adapter, but I really need the wireless option.

Please help.

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi@NKovacs,Welcome to the HP Support Community!

 

As I understand you are unable to connect to smart tv via miracast,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you check whether your computer support miracast?

And if the wireless display you want to project to support miracast?

 

While you respond to that, here's a few things you need to check:

 

Step one: Get your devices ready

Use the following information to determine if your computer and the wireless display support Miracast technology.

Check whether your computer supports Miracast
Check whether the wireless display you want to project to supports Miracast

 

Step two: Projecting your screen

When you have determined that both your computer and wireless display support Miracast, use the following steps to project your screen.

  1. First, make sure your computer is connected to a Wi-Fi network, and the display you want to connect to is turned on.

  2. Click the Action Center  icon on the taskbar in the lower-right corner of the screen.

  3. In the Action Center, click Connect.

    Figure : Clicking Connect in the Action Center

    Clicking Connect in the Action Center

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Weirdly From the Devices & Printers menu, when I try to add the device I ALWAYS find the device but as "Entertainment device" and "Digital Renderer". See snapshot below:

Capture.JPG

 

So to sum up:

1) My TV is RANDOMLY and for a short period of time discoverable as a TV (wireless display), but I cannot establish the connection. 

2) My TV is ALWAYS discoverable as an Etnertainment device and Digital Media Renderer.

 

I have no idea what the problem could be...

 

Thanks for your effort anyway.

 

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