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‎09-09-2023 01:27 PM

HP Recommended

after using the laptop with rtl8821ce for 2 days the 2.5 Ghz Wi-Fi  signal is very low(almost null) only one point shows in Wi-Fi icon, the 5 Ghz signal is good 

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‎09-09-2023 02:04 PM

HP Recommended

Unfortunately, I wouldn't be able to help you with that kind of problem.

 

The only suggestion I can offer would be to update the Wi-Fi driver to the latest version HP has for the RTL8821CE.

 

2024.10.228.3       04/18/2023

 

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148266.exe 

 

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‎09-11-2023 07:14 AM

HP Recommended

That didn't solved my problem , Is your rtl8821ce has same issue or i have to ask them for replacement of mine for this issue?

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‎09-12-2023 05:31 AM

HP Recommended

Please reply this is my last question

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‎09-19-2023 06:41 AM

HP Recommended

Hi:

 

My Realtek 8821CE Wi-Fi card has the same part number as shown in the HP 255 G7 service manual.

 

Maintenance and Service Guide HP 255 G7 Notebook PC

 

 

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‎10-24-2023 12:48 PM

HP Recommended

Update - I have installed intel 3168 wireless card in my laptop and it's working fine , both 2.4 Ghz and 5 Ghz WIFI network have good range in my laptop now and Bluetooth also working fine

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