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- laptop not reading my wifi network, sometimes it connects fo...

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09-26-2021 10:11 AM - edited 09-27-2021 08:47 AM
when I try to connect to internet, my laptop does not show my Wi-Fi network but shows other nearby networks though there is no any problem with my network. after many tries it may connect but unfortunately it disconnects again.
how can i possibly fix this problem?
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Accepted Solutions
09-26-2021 02:57 PM
HP does not have any product called hp pavilion laptop ' core 13 ' ! Anyway, your machine may ONLY has a wifi adapter which supports 2.4GHz networks.
Please allow your widi router to broadcast DUAL bands (2,4GHz and 5.0GHz), your machine can "see" your2.4GHz network and allow you to connect.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-26-2021 02:57 PM
HP does not have any product called hp pavilion laptop ' core 13 ' ! Anyway, your machine may ONLY has a wifi adapter which supports 2.4GHz networks.
Please allow your widi router to broadcast DUAL bands (2,4GHz and 5.0GHz), your machine can "see" your2.4GHz network and allow you to connect.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.