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Alvian_indo
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link-5 receiver

Mouse

Hi all

I have lost my mouse link-5 receiver.. where i can find and buy it seperately (receiver only)? 

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HP Support Agent
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link-5 receiver

@Alvian_indo

 

Welcome to HP support community.

 

Mouse will not work with out the receiver and you can not purchase the receiver separately.

You might have to purchase a different mouse.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

Alvian_indo
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Message 3 of 4
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link-5 receiver

hi thank you for your response... as my understanding, link-5 is unifying receiver (it mean the mouse can pair with all link-5 receiver), I already try it with my college link-5 receiver, and it works. My mouse type: 1JR31AA.

so my question why the HP not sell it on separate part (like unifying Logitech receiver)? 

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HP Support Agent
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link-5 receiver

@Alvian_indo

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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