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HP Recommended
k1v27ua
Microsoft Windows 7 (32-bit)

This is for a HP laptop model 15-g024nr OS Win 7 Home 32bit. The laptop is running on Windows generic drivers just fine. Except for the WI-FI. I can't find a generic WI-FI on the Windows cd. I tried inputting the laptop's serial number in the HP support search. And I get "no drivers or manuals available for this laptop".  If nothing else. I need to find a WI-FI  driver for this laptop.

 

Steve-kc7byp 

Steve-kc7byp
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this W7 wifi driver for the Atheros AR9485 802.11b/g/n 1x1 WiFi adapter your notebook has.

 

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

View solution in original post

23 REPLIES 23
HP Recommended

A PS:  In the, system info, I only see  the system model  "HP 15 notebook PC"

Steve-kc7byp
HP Recommended

Hi:

 

You need this W7 wifi driver for the Atheros AR9485 802.11b/g/n 1x1 WiFi adapter your notebook has.

 

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

HP Recommended

i am getting an error message on the HP laptop saying  "error, not a valid Win 32 app"

Steve-kc7byp
HP Recommended

It's a 32 bit driver...

 

OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition

 

Try manually installing the driver as follows...

 

Go to the device manager, click on the Network Controller device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp70859.

 

Make sure the Include subfolders box is checked, and see if the driver installs that way.

 

If not, please post the hardware ID for the network controller device.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

Paul, you said to do the following bellow. I can't do that. There is no internet connection on the HP laptop period right now. I am on my Dell laptop OS Win 10 Home 32bit.

 

Go to the device manager, click on the Network Controller device needing the driver.

 

Click on the driver tab. Click on Update Driver.

Steve-kc7byp
HP Recommended

I would download the driver file onto your Dell PC.

 

Then copy it to a USB flash drive and run it on your HP PC.

HP Recommended

The  following lines have the yellow half moon and a " ! " in the middle:

network controller

pci controller

pci encryptilon.  decryption controller

 

 

 

Steve-kc7byp
HP Recommended

You need this driver for the PCI device...

 

Download unzip and run the setup application from the 1st file listed at the link below...

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

 

I zipped up and attached below, the driver you need for the pci encryptilon. decryption controller

 

Scroll down the page, select the W7 32 bit AMD Chipset driver.

 

https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/870

 

Once again, you are going to need to download the files and then copy them to a USB flash drive and then install them on your 15-g024nr notebook.

 

HP Recommended

Where is the WI-FI driver? I need that also

Steve-kc7byp
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