mfp234sdw will not print

[dixie253]

mfp234sdw will not print

[VikramTheGreat]

Hi @dixie253,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating it is when your HP LaserJet MFP 234sdw won't print, even though it appears connected. Let's walk through a few essential, effective steps to get it back to printing smoothly.

Quick Power & Connection Reset

1. Turn off the printer and unplug its power cable from the outlet.
2. Wait 1 minute, then plug it back in and turn the printer on again. 
   • This full power reset clears internal errors and memory issues.

Disable Smart Install (For USB Connections)

If you're using USB:

1. On the printer’s control panel, go to Service → Smart Install → set to Off.
2. Restart your computer, then try printing again.

Network & Default Printer Check

1. Open Settings → Bluetooth & Devices → Printers & Scanners
2. Make sure HP LaserJet MFP 234sdw is set as the Default printer.
3. If it's listed as Offline, right‑click it and select Use Printer Online.

Clear Print Queue & Restart Spooler

1. Open Services (type "services.msc" in Windows).
2. Locate Print Spooler, right-click → Restart.
3. Navigate to C:\Windows\System32\spool\PRINTERS and delete all files inside.
4. Try printing again.

Firmware Update & Factory Reset

1. Log in to your printer via HP Smart or the Embedded Web Server (enter its IP in a browser).
2. Check for firmware updates and install if available. Regular updates resolve known printing issues.
3. If problems persist, restore factory settings: 
   • On the printer panel: Setup → Service → Restore Defaults, then reconnect and update drivers.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat