no vpn connection through wifi (if wired then connection)

[jeanboum]

I try to make a vpn connection through wifi, but negative result.  But when i try trough a wired connection it works. 

I have tried several solutions, find on internet but no result. So I think it has something to do with de wifi-configuration.

[The_Fossette]

Hi @jeanboum

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having issues connecting to VPN using the wireless network.

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

In order that I may provide you with an accurate solution, I will need a few more details.

When was the last time the computer was working fine?

Have you made any software or hardware changes on the computer?

Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend you to follow below steps and check if it helps.

If your VPN is browser-based, use the correct, updated browser

SSL VPNs and some remote access solutions work over just a browser (rather than requiring a software client), but often they only work with certain browsers (usually, Internet Explorer).

Make sure you're using a browser supported by your type of VPN, check for browser updates, and watch out for any notifications in the browser window that may require your attention before allowing you to connect (e.g., Active X controls).

Test if the issue is with your home network

If you're using a laptop, visit a free wi-fi hotspot and try the VPN from there.

If you're able to use VPN over the hotspot's network, the problem lies somewhere with your home network. The next couple of tips can help troubleshoot possible home network settings that can cause VPN problems.

Check if your home network's IP subnet is the same as the company's network

VPN won't work if your home computer appears to be locally connected to the remote office -- i.e. if your IP address is in the same grouping range of IP address numbers (IP subnet) that your company's network uses. An example of this is if your computer's IP address is 192.168.1.[1-255] and the company's network also uses the 192.168.1.[1-255] addressing scheme.

If you don't know your company's IP subnet, you'll have to contact your IT Department to find out. To find your computer's IP address in Windows, go to Start > Run... and type in cmd to launch a command window. In that window, type in ipconfig /all and hit Enter. Look for your network adapter and check the "IP Address" field.

To fix a situation where your home network IP subnet is the same as the company's subnet, you'll need to make some changes in your home router's settings. Go to your router's configuration page (check the manual for the administration URL) and change the router's IP address so that the first three blocks of numbers in the IP address are different from the company network's IP subnet, e.g., 192.168.2.1.

Also find the DHCP Server settings, and change it so the router gives out IP addresses to clients in the 192.168.2.2 to 192.168.2.255 address range.

Make sure your home router supports VPN

Some routers don't support VPN passthrough (a feature on the router that allows traffic to go freely through to the Internet) and/or protocols that are necessary for certain types of VPNs to work. When purchasing a new router, be sure to check if it is labeled as supporting VPN.

If you're having problems connecting to VPN with your current router, do a web search on your router's specific brand and model plus the word "VPN" to see if there are reports of it not working with VPN -- and if there are any fixes.

Your router's manufacturer may offer a firmware upgrade that may enable VPN support. If not, you may need to get a new home router, but contact your company's tech support first for more advice.

Enable VPN Passthrough and VPN Ports and Protocols

On your home network, check your router and personal firewall configuration settings for these options:

• VPN Passthrough: There may be an option, usually in the security settings, to enable IPSec or PPTP (the two most common types of VPN) Passthrough. Your IT Dept. may tell you what kind of VPN your company is using, but, if not, you can enable both. Note: not all routers have this setting, and it doesn't necessarily mean VPN won't work for you if it's missing. It is reassuring to have, though, and lets you know your router is VPN-friendly.
• Port Forwarding & Protocols: Your firewall (within the router and separately in any installed firewall programs) may need to have specific ports forwarded and protocols opened. IPSec VPNs need to have UDP port 500 (IKE) forwarded, and protocols 50 (ESP) and 51 (AH) opened. For PPTP, Microsoft's VPN tunneling protocol, you'll need TCP port 1723 forwarded and IP protocol 47 (GRE) enabled.

Let me know how it goes and you have a great day!

Take care.

Cheers!

[lukkiman]

Hi, try to download VyprVPN its should work with wifi