printer goes off line

[Graham6236]

i have unplug the printer and reconnected it constantley the printer then reconnects.

[Dragon-Fur]

@Graham6236 

Welcome to the HP Community --

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@Graham6236 wrote:

i have unplug the printer and reconnected it constantly the printer then reconnects.

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From your description, the printer is perhaps falling off the network (disconnecting) and is unable to find its way back (reconnect).

If not done,

Try / Consider

• Assign the printer its own manual / static IP address.
• If you are forced to use wireless and the printer is connected to the 5GHz frequency, consider moving the printer to the 2.4GHz.  "Faster" is useless if the printer won't stay connected.
• Update / check your router -- a weak, outdated, old, poorly placed, or incompletely configured router can be a problem for any network it is meant to support.
• Check the router logs for hints about why the printer is dropping from the network.
• Check the number of simultaneous connections to the printer -- some printers only support (for example) one to three "same time" users.

Next,

Offline Condition

Although the printer appears to be switched on, it does not communicate with other devices on your network.

What you do to correct the issue depends on the underlying cause.

 Microsoft - Troubleshooting offline printer problems in Windows

Consider >> Restart All

Restart Everything, including the router that controls your network

Next,

If your printer is assigned a manual / static IP address and it is known that it should be able to find its way back onto the network – Reset the Printer.

Next,

Offline - Known solutions, presented in the order to be completed / considered

  HP printer is offline or not responding - Windows / Mac  

Section “Advanced Troubleshooting” > Solutions specific to Windows / MacOS / HP Smart (Printer Unavailable)

And

TKB Article contributed by HP SofiaML

 TKB - HP printer is offline or unavailable

AND

Wireless Troubleshooting

Switch Off VPN –

and

 Troubleshoot a Wi-Fi connection to an HP printer 

 HP Printers - Using a Wireless Network Test Report

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

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