• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

I have Notebook HP Envy 13-d020nw  product numer P1S32EA, serial number CND5500MGW and i need to buy a new better dual band wirless adapter wifi for 300 or 600 mb/s and 2,4 and 5 gH, which model should I buy that will fit my laptop? Will be very greatful for advice

Martyna

6 REPLIES 6
HP Recommended

Hi, Martyna:

 

You'll have to open up the notebook and let me know how many antenna wires are connected to the Broadcom card.

 

One or two.

 

Most of the notebooks that came with that model card only have one Wi-Fi antenna connected to that model dual band card which limits your options to only one other model card that will work with one antenna wire.

 

Below is the link to the service manual:

 

HP ENVY Notebook PC (model numbers 13-d000 through 13-d099 and 13-d100 through 13-d199) Maintenance ...

HP Recommended

I removed all the screws but I still can remove the bottom cover. It feels like sticked!

HP Recommended

I made it finally. Please look at the photos of my card 

98deab33-8f21-4f20-97bb-08de17fe0cd1.jpeg

bb1d5fd0-3128-4499-b846-9f7a58081445.jpeg

HP Recommended

Hi, Martyna:

 

It looks like there are two antenna wires underneath the Wi-Fi card.

 

Is that correct?

 

I see in chapter 5, pages 31-32 of the service manual for the Wi-Fi card removal and replacement procedure that after you remove the SSD/Wi-Fi card bracket screw and remove the Wi-Fi card, you have to flip it over to remove the antenna wires.

 

Be very careful when removing and replacing the antenna wires.  They are very thin and delicate as you can see.

 

This video for another model notebook shows the proper way to remove the antenna wires.

 

Replace the Wireless Module | HP Gaming Pavilion 15t-dk0000 CTO Series | HP (youtube.com)

 

If there are two wires, you have a couple of options:

 

You can install the Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 Wi-Fi + Bluetooth 4.0 Combo Adapter HP part number 793840-005, that is listed in the service manual.

 

You can probably find one on eBay if you search by the HP part number.

 

Another card you might want to experiment with is this much newer model:

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP part # L35282-005.

 

HP Recommended

Thank you for your time and advice! 
best regards

martyna 

HP Recommended

You're very welcome, Martyna.

 

Glad to have been of assistance.

 

If you decide to upgrade the Wi-Fi card, please post back and let us know how it went.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.