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- Re: shift key, key z and key x are not working

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08-04-2017 10:14 AM
08-05-2017 06:01 PM
Sorry but because of the way that keyboards are made they can not have just one key replaced. The entire keyboard needs to be replaced. As for changing the keyboard your self i have provided the service manual for your laptop and it shows how to remove the keyboard.
http://h10032.www1.hp.com/ctg/Manual/c02842252
05-30-2019 08:42 AM
I put up with this for a while, using caps lock. Then got fed up so proved that it wasn’t Windows by booting Linux, just the same on there, so decided to get a new keyboard. Opened the laptop to check the part number of the keyboard. I then thought what about the connector. So I removed the ribbon cable gave it a clean brushed out the socket it went into and put it back together.
It now works perfectly!
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