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- Re: unidentified network - no internet access windows 7

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11-24-2011 11:52 AM - edited 11-24-2011 11:58 AM
Hi, I have a pavilion dv6 - windows 7 home premium. everything was working fine till recently but since this morning my wireless connection is coming up as 'public network' with an error message 'unidentifed network - no internet access'. its connected to router as usual with strong signals and other computers on wireless are working just fine. I did not change anything on my laptop but now I have tried all the solutions mentioned on internet. restarting/uninstalling-installing drivers/ updating drivers/called HP support/safemode networking but nothing has worked so far. I am running AVG antivirus if thats important. any other ideas will be much appreciated. and how can i change a public network to my home netowrk in this case??
thanks
Solved! Go to Solution.
Accepted Solutions
11-25-2011 11:56 AM
Hi,
It may be an idea to set up a Static IP address to see if this will allow you to connect.
Open windows Control Panel and open Network and Sharing Centre. Click Change adapter settings and in the following window, right click your wireless connection and select Properties. Left click on Internet Protocol Version 4 (TCP/IPv4) to highlight it ( click on the wording and not the box with the tick ) then click the Properties button. Click the radio button next to 'Use the following IP Address and then enter the following values.
IP Address 192.168.1.110
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1
Also, assign the following DNS Server Addresses
Preferred DNS Server 208.67.222.222 ( These belong to OpenDNS )
Alternate DNS Server 208.67.220.220
After entering these values, remember to click OK to each open Window, before restarting the notebook.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-24-2011 12:02 PM
Hi,
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
ipconfig /all ( Note that there is a space between ipcofig and the / ).
Copy and paste the results into Notepad and then copy and paste these details with your next post.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-24-2011 04:34 PM
Please see the details that I had the same problem: sometimes "No internet access" or "Unidentified network" or both of them.
Thank you
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : EcoFriendlyViet
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : TendaAP
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1A-80-F3-FF-06
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : TendaAP
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1F-3B-C5-3D-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ecd7:55c0:5636:7225%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, November 25, 2011 6:21:41 AM
Lease Expires . . . . . . . . . . : Saturday, November 26, 2011 6:21:40 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 184557371
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-00-BE-E8-00-1A-80-F3-FF-06
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.TendaAP:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:389e:b5ed:8ee8:ff65(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::389e:b5ed:8ee8:ff65%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Reusable ISATAP Interface {A9CAB4D6-9719-43FB-93F2-09DA67A653B3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {4A59B961-DB6E-43ED-AE2B-85DC02F5269A}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : TendaAP
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32>
11-24-2011 09:08 PM
Here it is:
C:\Users\Roma>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Roma-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 7E-AC-4C-B6-22-F6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 5C-AC-4C-B6-22-F6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, 25 November 2011 11:52:29 AM
Lease Expires . . . . . . . . . . : Friday, 25 November 2011 11:59:40 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.lan:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Roma
thanks
11-25-2011 11:56 AM
Hi,
It may be an idea to set up a Static IP address to see if this will allow you to connect.
Open windows Control Panel and open Network and Sharing Centre. Click Change adapter settings and in the following window, right click your wireless connection and select Properties. Left click on Internet Protocol Version 4 (TCP/IPv4) to highlight it ( click on the wording and not the box with the tick ) then click the Properties button. Click the radio button next to 'Use the following IP Address and then enter the following values.
IP Address 192.168.1.110
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1
Also, assign the following DNS Server Addresses
Preferred DNS Server 208.67.222.222 ( These belong to OpenDNS )
Alternate DNS Server 208.67.220.220
After entering these values, remember to click OK to each open Window, before restarting the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-26-2011 03:51 AM
Hi,
You're welcome, glad it helped
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-05-2012 01:50 PM
Hey please help me. I searched for days for this problem and I tried every solution on internet but stil doesn't work [sorry for my english]. I have an ASUS U5F, Windows 7. so here's my configuration. please help me if you know anything about it
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : andra-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
PPP adapter RCS-RDS:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : RCS-RDS
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 172.17.168.228(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 193.231.236.30
193.231.236.25
Primary WINS Server . . . . . . . : 10.11.12.13
Secondary WINS Server . . . . . . : 10.11.12.14
NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 22-0A-21-0C-45-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::943:eea2:76d5:bbac%15(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.187.172(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
DHCPv6 IAID . . . . . . . . . . . : 184556540
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-9E-D9-0B-00-1B-FC-2C-21-50
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.fiberlink.rdsnet.ro:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{9555404A-4EF1-41D6-8E4B-5AE17E4C2752}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{688E72C4-EEA2-4823-AA0D-BE7F43CF692A}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32>