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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello;
Allow me to welcome you to the HP forums!
I read your post about WiFi frequently disconnecting and wanted to help.
Anytime someone comes here running Win10 and complains about something suddenly not working, I immediately suspect Windows Driver updates.
Unfortunately, Win10 automatically forces driver updates on all of us, without our knowledge, and without our permission -- and when this happens, a working PC is suddenly "broken". This might have happened to you.
You need to go into Settings, Update & Security --> Windows Update.
Then, choose Advanced Options --> History to see when updates were last applied. If you see any that include device drivers, those could be the problem. So, if you can, you should see if you can rollback the drivers that are causing the problem. You do this by going into Device Manager, seeing if the appropriate device is still listed, and if so, trying to rollback the last driver update.
And if that fixes the problem, then consider disabling future driver updates using the information in the link: http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.h...
If you didn't see any driver updates recently, then try the steps in this thread: HP PCs - Troubleshooting Wireless Network and Internet
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================
I am a volunteer and I do not work for, nor represent, HP
37,022
8,100
3,212
HP Recommended
Hello;
Allow me to welcome you to the HP forums!
I read your post about WiFi frequently disconnecting and wanted to help.
Anytime someone comes here running Win10 and complains about something suddenly not working, I immediately suspect Windows Driver updates.
Unfortunately, Win10 automatically forces driver updates on all of us, without our knowledge, and without our permission -- and when this happens, a working PC is suddenly "broken". This might have happened to you.
You need to go into Settings, Update & Security --> Windows Update.
Then, choose Advanced Options --> History to see when updates were last applied. If you see any that include device drivers, those could be the problem. So, if you can, you should see if you can rollback the drivers that are causing the problem. You do this by going into Device Manager, seeing if the appropriate device is still listed, and if so, trying to rollback the last driver update.
And if that fixes the problem, then consider disabling future driver updates using the information in the link: http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.h...
If you didn't see any driver updates recently, then try the steps in this thread: HP PCs - Troubleshooting Wireless Network and Internet
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================
I am a volunteer and I do not work for, nor represent, HP
4
0
0
HP Recommended
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