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Honor Student
Posts: 4
Member Since: ‎05-13-2016
Message 1 of 3 (297 Views)
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wifi disconnect frequently after update windows 10 Notebook Hp welitebook 8540P

Product Name: Hp welitebook 8540P
Operating System: Microsoft Windows 10 (64-bit)

i update to win10 a month ago. since 3 days wifi disconnect every minutes..

is it because an windows update?

regards

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Re: wifi disconnect frequently after update windows 10 Notebook Hp welitebook 8540P

linustocn

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about WiFi frequently disconnecting and wanted to help.

Anytime someone comes here running Win10 and complains about something suddenly not working, I immediately suspect Windows Driver updates.

Unfortunately, Win10 automatically forces driver updates on all of us, without our knowledge, and without our permission -- and when this happens, a working PC is suddenly "broken".  This might have happened to you.

You need to go into Settings, Update & Security --> Windows Update.

Then, choose Advanced Options --> History to see when updates were last applied.  If you see any that include device drivers, those could be the problem. So, if you can, you should see if you can rollback the drivers that are causing the problem.  You do this by going into Device Manager, seeing if the appropriate device is still listed, and if so, trying to rollback the last driver update.

And if that fixes the problem, then consider disabling future driver updates using the information in the link:  http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.html

 

If you didn't see any driver updates recently, then try the steps in this thread:  HP PCs - Troubleshooting Wireless Network and Internet

Good Luck
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I am a volunteer and I do not work for, nor do I represent, HP.
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If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
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Posts: 12,443
Member Since: ‎08-09-2015
Message 2 of 3 (284 Views)

Re: wifi disconnect frequently after update windows 10 Notebook Hp welitebook 8540P

linustocn

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about WiFi frequently disconnecting and wanted to help.

Anytime someone comes here running Win10 and complains about something suddenly not working, I immediately suspect Windows Driver updates.

Unfortunately, Win10 automatically forces driver updates on all of us, without our knowledge, and without our permission -- and when this happens, a working PC is suddenly "broken".  This might have happened to you.

You need to go into Settings, Update & Security --> Windows Update.

Then, choose Advanced Options --> History to see when updates were last applied.  If you see any that include device drivers, those could be the problem. So, if you can, you should see if you can rollback the drivers that are causing the problem.  You do this by going into Device Manager, seeing if the appropriate device is still listed, and if so, trying to rollback the last driver update.

And if that fixes the problem, then consider disabling future driver updates using the information in the link:  http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.h...

 

If you didn't see any driver updates recently, then try the steps in this thread:  HP PCs - Troubleshooting Wireless Network and Internet

Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Honor Student
Posts: 4
Member Since: ‎05-13-2016
Message 3 of 3 (273 Views)

Re: wifi disconnect frequently after update windows 10 Notebook Hp welitebook 8540P

thank you ...

i've tried all but nothing work...

Produttore:    Intel Corporation
Descrizione:    Intel(R) Centrino(R) Advanced-N 6200 AGN
Versione driver:    15.4.1.1
Indirizzo fisico:    ‎00-23-14-77-E6-8C

that is the device and driver... no update i have found...

 

bye

 

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