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- HP Community
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- Notebook Wireless and Networking
- Re: wireless capability is turned off on windows 8

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10-19-2013 03:18 AM
hi evry one i have hp pavilion dv6-6b90se and my wireless capability is turned off
i downloaded the driver software but my wireless not fixed:smileysad:
in trouble shooting these two notification will appear
(wireless capability is turned off)(A Network cable is not properly plugged in or may be broken)
please help me
and thank for all.......
10-21-2013 12:23 PM
Hi pashew,
Sorry to hear about your wireless problem. I will be happy to assist you. What version of operating system are you running? Below is a link on how to find that if you need it.
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
10-22-2013 06:49 AM
Hi pashew,
I have included a link that should walk you through turning on your wifi.
http://www.pcadvisor.co.uk/how-to/windows/3448449/how-turn-of-wi-fi-bluetooth-in-windows-8/
Let me know how it goes.
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
10-28-2013 06:49 AM
Hi pashew,
What troubleshooting tool did you use? The build in one that comes with Windows? So the wifi is turned on but it won't connect. Are you getting any error messages when trying to connect? Can you see your wireless network? Is it just your wireless network that you are having problems connecting to or all networks?
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
03-19-2016 12:50 PM
Did you finally get help with your WiFi?
The responses I get are the obvious ones that do not solve the problem, the WiFi switch itself is not accessible, it has the fades colour that shows that you can't click it.
10-04-2016 12:47 PM
Hi @sudeep2,
Welcome to the HP Forum!! 🙂 Thank you for becoming a HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others. For you have the best experience, here is a link for you to review, should you have any concerns: First Time Here? Learn How to Post and More What is your exact model of HP notebook? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?
Is this a recent occurrence? Have you made any recent changes? Was it previously working? To turn the wireless on or off in Windows 8 use the following steps:
- Press the Windows key +C or swipe in from the right edge of the screen to open Charms
- Select the Settings charm and click Change PC settings
- Select Wireless
- You can now change the Wireless settings to on or off.
If this post helps you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon. You can click the “Thumbs Up Icon” to show gratitude! 🙂