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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: wireless capability is turned off

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02-24-2021 01:49 PM
I have installed windows 7 ultimate 64x to my hp laptop and wireless adapater capability is turned off, wireless capability is turned off and cannot turn it on, the button doesn't work and i cant even update my drivers from hp website.I choose hp pavilion dm3 1100 series and then nothing happens.i installed my drivers from driver booster.How can i turn it on again without the button cuz the button is gone
02-24-2021 01:53 PM
Hi:
HP retired support for that model series since it is more than 10 years old.
That is why you cannot find any drivers for it.
To get the wifi working, you probably need to install the wifi driver.
I have no idea what model wifi adapter HP installed in your notebook, so please post the hardware ID for the device you see listed in the device manager as a Network Controller. That is the name Windows gives the wireless card when it needs a driver.
Use this guide to find the hardware ID for a device...
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)
Then I will give you the link to the wifi driver from a model that has the same wifi adapter that still has driver support.
02-24-2021 02:42 PM
idk why i cant send photos
Atheros AR9285 802.11b/g
PCI\VEN_168&DEV_002B&SUBSYS_3040103C&REV_01
PCI\VEN_168&DEV_002B&SUBSYS_3040103C
PCI\VEN_168&DEV_002B&CC_028000
PCI\VEN_168&DEV_002B&CC_0280
Realtek PCIe FE Family Controller
PCI\VEN_10EC&DEV_8136&SUBSYS_3649103C&REV_02
PCI\VEN_10EC&DEV_8136&SUBSYS_3649103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200
02-24-2021 03:12 PM
Hi:
So from your screenshots, the wifi and ethernet drivers are already installed, and should be working.
The only suggestion I can offer would be to install the latest W7 Atheros wifi driver that HP has for that model wifi adapter.
https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe
You may also have to install the HP Quick Launch Buttons driver to activate the wifi button.
This package contains the software that enables the HP Quick Launch Buttons, which are special function keys on HP Notebooks. This software works with supported notebook models that are running a supported operating system. |
ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49104.exe
02-24-2021 03:32 PM
Thank you for your response but there is no shortcut in the keyboard for the wifi. there is just button on the side and it doesn't work.Do you now how to enable it without button for windows 7? maybe a bios update could work, the current version of bios doesn't have a option for turn on or off wifi.I'd be very appreciated if you help