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0xc0000428 hpdskflt.sys

HP ENVY m6 Notebook PC
Microsoft Windows 8.1 (64-bit)

Hello i have a hp envy m6 laptop, when i start my computer a blue screen apears which read

 

RECOVERY

 

Your PC needs to be repaired

 

The operating system couldn't be loaded because tthe digital signature of a fie couldn't be verified.

 

 

File:\windows\system32\DRIVERS\hpdskflt.sys

 

Error code: 0xc0000428

 

You'll need to use the recovery tools on your instalation media. If you don't have any installation media (ike a disc or USB device), contact your system administrator or PC manufacturer.

 

 

 

Press Enter to try again (nothing happens, restarts and i am back to this screen)

Press F8 for Startup Settings (Goes to safe mode option but when i select any option restarts and i am back to this screen)

Press Esc for UEFI Firmware Setting (6 Options apear)

 

 

1 F1 Sytem Information (Only Gives Product Information)

 

2 F2 Syste Diagnostics (Diagnosed the system took approx 4 hours but was back on the blue screen)

 

3 F9 Boot Device Otion (Booted window 8.1 on My USB Went to repair my computer, but repair failed)

 

4 F10 BIOS Setup (Goes to BIOS Setup)

 

5 F11 System Recovery (Tried Startup Repair from here as well but failed)

 

6 ENTER - Continue Startup (Returns to the Blue Screen)

 

 

 

Please provide help urently 

thankyou

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0xc0000428 hpdskflt.sys

Hello @Ash52,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.

 

I read your post about the Blue Screen error, and wanted to assist you!

 

Please review the following resources, as they may help to resolve the issue for you:

HP PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 10, 8, 7)

Status: 0xc0000428 Windows cannot verify the digital signature of this file

Solution to 0xc000428 when dual booting Win7 and Win8

 

Please let me know if this information was helpful by clicking the thumbs up below.

Regards!

SDF15
I work on behalf of HP

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0xc0000428 hpdskflt.sys

Thanks for the reply, but none of the link worked for me, so i have seccesfully formated my computer, but now i am facing a new problem, in the device manager a driver does not install under the other devices, an unknown device with the hardware ids 

 

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

 

i have installed all the drivers for my laptop from Hp Drivers & Download, but still this driver does not get installed

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Hello @Ash52,

 

Thank you for the quick reply!

 

There is a driver you can download, that should resolve the issue for you.

 

Try checking this site.  Once there, input your Product Number and click "Go". You can select your product on the next screen, using the drop down "+", on the right. On your product support page, you can select Software and Drivers, then click the "Go", that is under Option 2. Once you select your Operating System and click "Update", you should be able to access and download the driver. The category that you are looking for is Software-Solutions.  The name of the driver will either be HP ProtectSmart Hard Drive Protection or HP 3D DriveGuard Software (HP ProtectSmart Hard Drive Protection), depending on your product.

 

I hope this helps.

 

Regards!

SDF15
I work on behalf of HP

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