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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-13-2013 12:36 PM

HP Recommended

You're very welcome.

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‎11-21-2013 12:51 AM

HP Recommended

I did a clean install of Windows 7 on my HP Pavilion g6-2137sr. All the other drivers are working but when I checked in Device manager, I see an unknown device with ACPI/HPQ0004. I tried researching and installing different HP Drivers, but then of install, when I restart the system, the logo "Start Windows" make freezed, and its neccessary return to the last restore point. Can you help me choose the best fix for this? Please help me locate the right drivers for Windows 7 64bit. Thanks

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‎11-21-2013 07:43 AM - last edited on ‎03-15-2016 04:54 PM by Retired

HP Recommended

Hi:

 

This would be the right driver for your g6-2137sr's ACPI/HPQ0004:

 

http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57232.exe

 

[updated link]

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