ATI HD 5470 does not work Windows 10

[mariocg]

SOLVED AT LAST !

Thanks to Microsoft Community: SheldoreD  Link =

http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/amd-switchable-graphics-not-wor...

In brief:

1. Search for "device installation settings" and run it

2. In options: For driver, check:  "No, Let me choose what to do"

                                                                "Never install driver software from Windows Update

                                                                 "Automatically get the device app and info provided by your device manufacturer

3. Save changes

4. Go to Device Manager (right click mouse on Windows start button

5. Go to Display adapters, expand for see your "good VGA" for instances ATI Mobility Radeon HD 5470, right click over it, and Uninstall, check for "delete driver software for the device"

6. Install your manufacturer Display VGA drivers if there are not for Windows 10, do that in "Compatibility Mode" for the Windows version tested (usually Windows 7)

7. Choose to manual update of driver selecting the aproppiated route for the drivers

and... almost done...

8. Download:

http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab

This is for preventing Windows 10 automatically install drivers....

9. Run wushowhide, uncheck  "apply repairs automatically"

10. Click on hide updates

11. Check all the updates / drivers who may aply... for no Update

AND VOILA !

I have my "old" HP Pavillon dv6-3077 working with the ATI AMD HD 5470.

And Windows Update does not going and going Updating the drivers.

Thanks to SheldoreD

Maybe this worked for all !

[Alfox]

Hi

I have a great problem with my HP G62 b26SL notebook.

In this notebook there is vga  ATI HD 5470.

I tried the previous guide, but during the installation of the vga driver (with the Win 7 compatibility setted) appear a blu screen , and the pc restarted.

After log in, I only can see black screen and I can't do anything.

Help me, please

[SDF15]

Hello @Alfox,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I read your post about the black screen issue, and wanted to assist you!
 

First, try reviewing the following document, and let me know how it goes:

HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo...

Please let me know if this information helps you resolve the issue by marking this post as  "Accept as Solution" , this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

Have a great day!

[mariocg]

Hi Alfox

Don't Panic. Take it easy.
I has the same issue several times.
I think is W10 tryng to go for his own drives.
So: wait a time so W10 get their drivers installed.
If nothing happens close your laptop (to go x hybernation) en then open it again.
Or do a hard reset pressing the power to get off your laptop en then power on again.
You must install first all the updates for W10 en then reset your machine and do again the sugested procedure. May be do first the second part (w...hide).
See the original post, maybe there will be more information.

Greetings !

[Alfox]

@sdf

Thanks a lot for your answer.

I have a problem with vga driver .

the memory , battery, hard disk, mouse and keybord are good

I saw that this "black screen after window start" discussion is now in a unappropiate section (networking)

@mariocg

Are you Italian?

However , I must update Win 10, and then Do I try to install the adapt vga driver?

[Alfox]

I resolved the problem: I went back to Win 7

thank a lot for your answers