Display Problem Black color turns red

[Vichuboy]

I have Hp G42, and recently a problem has created. all the black colour of my screen turn into red colur. i check the driver and update that also. no improvement.  startup screen also shows red colour. Difficult to deal with this problem. please provide me a solution.

[anthony82 · Accepted solution]

Hello vichuboy,

I understand that the color is wrong on your display.

Connect an external monitor to the laptop and see if you are having the problem on the external monitor.

Let me know how everything goes.

[AnirbanD]

Go to the Bios of the computer and do let me know if the issue persists there or not.

In order to access the bios you need to keep tapping the F 10 key on the notebook during startup.

Let me know how everything goes.

Have a good day.

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

[steph_need_help]

what do u do at bios? i am having same prob..

[EndlessSky]

Hi There,

   I am having the same problem as the first poster. I have an HP G62-423CA laptop and the areas which are normally black are turning to red. It happens in the bios screen as well as the normal display. Please help! Thank you!

[lovedaddy]

i checked my bios, same problem. please give me all possible cause and the solutions . thanks

[george-p]

Hi @EndlessSky ,

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Regards,
George

[steph_need_help]

A temp solution for mine is find..HP my solution, and then click on adjust. And turn the contrast down from 50 to 48. You have to do it every startup tho

[steph_need_help]

Btw. That may have just been dumb luck figuring that out.

[heathcl]

I have the same problem with the screen. The normal colors of black, blue, and green have changed to a pixelated bright red color. I have replaced the screen, on the advise of a computer repair shop, and the colors have not reverted back to the correct colors. How do I fix this? Is this a video card issue?  I have an HP Pavilion DV6-3121 from 2011.