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- Re: Envy 17-j053ea USB 3.0 Controller drivers for Win 7 64

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09-05-2013 06:03 AM
Hi, would you be able to help me locate a USB 3.0 Win 7 64 driver for the Envy 17-j053ea model, please?
I installled Win 7 but then found out that there are no drivers on HP website for this model and Win 7 (only Win8). Managed to find and install all other drivers but not USB controller, so none of the USB ports are working.
The device hardware ID is:
VEN_8086&DEV_8C31&SUBSYS_1966103C&REV04
which should be an Intel USB 3.0 controller but tried various drivers from Intel without much luck. Please help.
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Accepted Solutions
09-05-2013 07:41 AM - edited 09-05-2013 07:47 AM
Does this one work?
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3467&DwnldID=22824&ProductFamily=Soft...
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-05-2013 07:41 AM - edited 09-05-2013 07:47 AM
Does this one work?
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3467&DwnldID=22824&ProductFamily=Soft...
**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-11-2013 09:14 AM
Hi,
I have just bought this laptop and have gone down the same route as you. I have installed windwos 7 Pro but I'm struggling to find all of the drivers that I need. Could you point me in the direction of the drivers that you found please?
Many thanks,
Chad.
01-02-2014 07:37 AM
Hi,
Thank you so much for the USB driver but I'm having trouble finding most of them. I have also downgraded from Windows 8 to 7 Ultimate 64-bit on the same laptop (17-j053ea) with product number: E7A75EA. I'd really appreciate if you could help me find the necessary drivers to get this to function properly. I was furious that HP didn't provide them on the support page as not everyone likes Windows 8 but this thread has given me hope.
A quick reply would be appreciated.
Thanks,
Jaspinder
01-15-2014
02:44 PM
- last edited on
02-24-2017
02:49 PM
by
OscarFuentes
Hi JaZpInDeR,
Welcome to the HP Forums!
To better explain why HP does not provide drivers for Windows 7 on your notebook, I have included the document 'What if I Don't See My Operating System?'.
Try downloading and installing this patch from Intel. 'USB 3.0 Driver: Intel® USB 3.0 eXtensible Host Controller Driver for Intel® 7 Series/C216 Chipset Fa...'.
Now if the above patch fails to resolve the issue, I would need to know the hardware IDs. I have included the document 'How to Find Hardware ID'. Please post back with the information, and the drivers might be able to be found.
Thank you.
03-01-2014 01:06 PM
Joe
i am ready to beat this thing on a rock. it is envy 17 win7 x64 LW900 av. 0 of 4 usb's work.
i tried your driver but was told my computer lacked the minimum requirements for the driver? any ideas would much appreciated.
Chris
09-12-2015 12:18 AM
Hey Dallascowboys1,
So I put windows 7 on my aunts PC, took it apart to fix a fan, and suddenly the driver it had (I found a generic controller) wasn't working. Thanks a lot for the link. I've been trying to fix this thing for a while and just couldn't find the right driver for it.
Keifer
