Error message after running factory reset

[CrazyFrank]

After running factory reset I'm getting error message: Can't open file : C:\RM\RERM\DeployRP\DASHPartition.ini. What do I do now?

[RnRMusicMan]

Hi @CrazyFrank,

Thank you for joining the HP Forums! 

I saw your post on how you are getting an error message after a factory reset on your HP 15-af131dx Notebook. And, I am happy to help! 

Please try the steps within this guide, HP PCs - Error Is Displayed: Cannot Open the File: X:\Sources\Recovery\Tools\HP\Rita-Tool\ During HP....

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

​​​​​​​Hope this guide helps! 🙂

[motz34]

I am getting the same error message and when I look at the fix here, it appears to referring to a different error message entirely.  Am I missing something here?  Thanks!

cannot open file C:\RM\RERM\DeployRP\DASHpartition.ini

[Resolv_S]

Hey@motz34,

Thanks for reaching out to HP Support Forums.

One stop for all solutions about your HP product.

To have the best experience on HP forum, visit our HP Forums Guide to know more.

I was going through your post and would like to help you.

Error after restoring the PC back to factory settings. Is that, Correct?

This looks to be a restoration performed from a corrupted recovery partition or recovery media.

You will have to place an order for the recovery media by calling Phone support using the link below.

http://support.hp.com/us-en/contact-hp

Hope the above steps will help you finds the solution. Please share more to serve you.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.