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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-15-2015 09:51 AM

HP Recommended

I bought an HP15 touchscreen laptop last week.  Upgrade to Windows 10.  F12 key is constantly orange and keeps turning itself into airplane mode.  Ive gone into setting to turn it off, but the wireless still does not come on, even after restarting.  I tried to restoreto before the update and now the screen stays black.  I don't know if it is on with a blank screen or not even booting up.  The orange light is still on the F12 key and a white light is on where the charger  plugs in.  Please help, I really liked tis laptop thefew daysit worked correctly.

‎10-19-2015 03:19 AM

HP Recommended

Perfect... Tank you..

‎01-09-2016 10:42 AM

HP Recommended

Is there a way to recover if flashing the BIOS doesn't work?  

 

I upgraded from Win 7 to 10.  HP says that they don't support my model on Win10 and they don't give me any BIOS updates for Win10.  But if I say I have Win8, then HP shows a bunch of updates, including the BIOS.

 

So I want to use the Win8 BIOS update but I'm a little leary that I'll brick my laptop.

 

What do you think?

‎01-11-2016 03:32 PM

HP Recommended

Well that worked!  I used Windows 8 BIOS update instead of Windows 10.

‎03-07-2016 12:50 PM

HP Recommended
Wireless devices not found on my new Pavillion Convertible.! It was working fine 2 weeks ago! What happened!
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