Finger Print reader not working

[npw05001]

Here is a link to the driver for your fingerprint reader.

[amin0181]

so sorry but  say   again in biomteric devices   Unavaliable

[npw05001]

Sorry to hear that,

Not sure what else can be done it may be a hardware problem with the fingerprint reader. The last step that may correct with that issue is running a system recovery which would reset the computer back to the factory state.

You would need to back up your important data before doing a recovery. Here is a link with instructions on how to do that.

[amin0181]

i think if ok taht's   solve my problem
when want scan for hardwear  changes  say  : 

[npw05001]

It appears the computer is not recognizing the fingerprint reader. I would still suggest running a recovery if you have backed up all your important information.

If a recovery doesn't help with the problem then it is an issue with the hardware on the computer.

[Kornishon]

I have HP Pavilon dv7 6030ew

Windows7

Im from Poland

After BIOS update some of my programs dont work!! Touchpad i fixed myself, but fingerprint reader dont wanna work. It say that theres no fingerPrint Reader in my notebook. (OFC there is becouse i was using it before that BIOS update). SOme programs dont work well after that update.

Can anyone help me? Plz do it on easy way... im a girl 😉

[1329]

I format my computer and right now the finger print dosn.t work

[RedRose0528]

Hello Kornishon,

I understand you are stating after a recent BIOS update the fingerprint reader no longer works, is that correct? I will be happy to help you.

What BIOS version did you upgrade to?

Please respond back at your earliest convenience.

Thanks

[Kornishon]

First -excuese me that i wasynt replaing, but system login system wos down/broken.

My Bios version is that u have on ur page to install. (2011-10-31 , ver:F.1B, 4.96)

And thats exaacly what happend. After BIOS update I dont have FingerPrint Reader and Touchpad also (i can use  but I cant for ex.: zoom pictures, on and off touchpad).

Thanx for your help 🙂

Korni 🙂

[Kornishon]

Still have that problem.. Can anyone help here?