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- Fingerprint reader not listed in Biometric Devices

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12-01-2009 02:38 PM - edited 12-01-2009 03:34 PM
Hello. The HP Notebook I'm currently using with Windows 7 Ultimate is the Pavilion dv4-1225ee Entertainment PC (FZ248EA#ABV). It's got a built-in fingerprint reader (Validity Sensor's VFS201), which works only with DigitalPersona.
Now the problem I'm encountering is quite minor: If I go to Biometric Devices in Control Panel, I get the message "Windows did not find any biometric device on this computer. You might need to attach your device or install device drivers", even though the reader is listed under Biometric Devices in Device Manager ;
12-03-2009 10:27 AM
Please try installing this:
ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43882.exe
Regards,
Vidya
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12-05-2009 12:11 PM
I tired installing the 64 bit version of DigitalPersona FingerPrint reader. It installed successfully; however, the fingerprint reader would not enable as part of the installation. So, I went ahead and enabled it in the Device Manager.
After rebooting, the Authentic AES1610 was recognized under Biometric Devices (which is great). BUT when I go to Manage my Finger print data and try to add finger prints I get a strange error "The ordinal 345 could not be located in the dynamic link library COMCTL32.dll". The error pops up several times (4 - 6 times)
I also tried using the DigitalPersona Personal software (FingerPrint enrollment Wizard) and had no luck. Upon selecting a finger to register, I get the error "The finger print reader is not connect. Connect the reader"
Anyone else having these issues? Better yet, anyone found a solution for this issue?
Cheers
12-29-2009 05:51 AM
Try this now...
Validity Fingerprint Sensor Driver
ftp://ftp.hp.com/pub/softpaq/sp41501-42000/sp41660.exe
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
01-21-2010 01:33 AM
SecuGen Hamster Plus is the improved version of SecuGen's popular and versatile fingerprint reader product line.High-performance, maintenance-free optical fingerprint sensor
11-02-2010 02:03 AM
Guys my problem is that i am using a HP dv9601au. my fingerprint reader used to work properly for windows vista. but when i install the same software for windows 7 it detects that there is compatibility issue with the software. My device is being detected in the "Biometric Devices". What should i do so that i can use the fingerprint reader in windows 7
11-15-2011 06:02 AM
Hi, I'm using HP Pavilion dv6-3133nr Entertainment Notebook. It has a built in fingerprint. I have a red "X" mark on the tray icon of the DigitalPersona software, and when I click a finger to enroll and save my fingerprint in the wizard at the software it tells me that "the fingerprint reader is not connected"!!! help me on how to connect the fingerPrint
12-19-2011 07:52 PM
Hi Vidya
I tried clicking on the link but it takes me nowhere and browser cant find the location.
Could you please help me out as I am not able to use the finger swipe to login to my HP ELitebook 8440P (Windows 7)
