• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-29-2012 11:43 PM - edited ‎10-29-2012 11:50 PM

HP Recommended

Not able to use WiFi connectivityGeneric Bluetooth Adapter causing trouble please suggest soloution

 

OS: Windows 7.0  32 Bit

Notebook HP430

Generic Bluetooth Adapter Error: Windows has stopped this device because it has reported problems. (Code 43)

Hardware Id's

1. USB\VID_03F0&PID_311D&REV_0001

2.USB\VID_03F0&PID_311

 

Already installed recommended network controler driver suggested by same forum that driver problem resolved but still not able to connect through wifi due to Bluetooth Adapter problem.

1 REPLY 1

‎10-31-2012 08:41 AM

HP Recommended
It does appear to be a commercial product. I will provide any assistance I can, but it may be best to post in the business support forums linked below.
http://goo.gl/LsnuK

Are you certain the bluetooth issue is causing your wifi connection issue? The reason I ask is that bluetooth is a separate technology that operates independently of wifi. It seems more likely that there is a separate issue causing both symptoms.

Try running the Microsoft FixIt linked below. It is suggested by Microsoft for that device error code (code 43).
http://goo.gl/BfBZ7

Let me know what happens.
Signature
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.