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‎10-29-2012 11:43 PM - edited ‎10-29-2012 11:50 PM

HP Recommended

Not able to use WiFi connectivityGeneric Bluetooth Adapter causing trouble please suggest soloution

 

OS: Windows 7.0  32 Bit

Notebook HP430

Generic Bluetooth Adapter Error: Windows has stopped this device because it has reported problems. (Code 43)

Hardware Id's

1. USB\VID_03F0&PID_311D&REV_0001

2.USB\VID_03F0&PID_311

 

Already installed recommended network controler driver suggested by same forum that driver problem resolved but still not able to connect through wifi due to Bluetooth Adapter problem.

1 REPLY 1

‎10-31-2012 08:41 AM

HP Recommended
It does appear to be a commercial product. I will provide any assistance I can, but it may be best to post in the business support forums linked below.
http://goo.gl/LsnuK

Are you certain the bluetooth issue is causing your wifi connection issue? The reason I ask is that bluetooth is a separate technology that operates independently of wifi. It seems more likely that there is a separate issue causing both symptoms.

Try running the Microsoft FixIt linked below. It is suggested by Microsoft for that device error code (code 43).
http://goo.gl/BfBZ7

Let me know what happens.
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