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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-16-2015 07:53 AM

HP Recommended
Hi just bought a smart samsung tv 4k curved version and a ENVY Phoenix 810-440no its a table computer no display. I conected it to the tv via hdmi, it was working till the first windows 8.1 update( the windows was pre installed) .Now the tv does not recognise anymore the computer i have no picture at all what should I do?. i tried to contact Hp suport in Finnland but they have no clue. Please can someone tell me what can I do?

‎05-25-2015 02:00 PM

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In my case, I contacted HP support and they sent someone to pick up my laptop and repair. They said they had to repair the HDMI port. All was well and today 2 months later. Im having the same error again. I think the laptop is faulty

‎06-05-2015 03:24 AM

HP Recommended

Hi, 

 

im having the same problem and hoping you can help. When HDMI is plugged in it is recognised but tv state no signal. Only have had the laptop for over a month and windows 8.1 was installed on it. could you please help 

‎07-05-2015 08:15 AM

HP Recommended

Just got HP Envy 15 with Win 8.1 preinstalled. As other have said, HDMI is not working. Please help. Thanks

‎07-22-2015 04:16 PM

HP Recommended

Hi
I bought an envy17 with windows 8.1 already installed. My HDMI is not working when connected to an beamer. I checked all drivers and made an update. But still no signal.
Could you please send me some advise?

Thank you,

Ronny 

‎07-24-2015 04:57 PM

HP Recommended

I have the same problem - with a small twist. I bought a Pavilion 11 x2 with Windows 8, and freely upgraded to Windows 8.1. I suffered a few problems including not being able to connect to anything at all with the HDMI port, and the computer crashing rather too often.

 

I then reinstalled Windows 8.1, and this seems to have solved the crashing problem, but not the HDMI problem. (Since I've recently bought a new TV I care about this a bit more now.) I thought I had finally found the solution with this thread, but unfortunately, since my reinstallation of Windows, I no longer have the HP recovery manager, etc.. So, is there some other way to identify the drivers which need to be (re)installed?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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