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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
jedc28
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Message 1 of 54
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HP 3F0 ERROR help

HP Recommended

two weeks ago i bought an HP G42 laptop, then a week after that i transferred all my important work files, family pictures and documents from my HP DV6000 to my new one HP G42. then yesterday i was watching youtube then all of a sudden it froze, and then i shut it down by pressing the power button because its unresponsive, then this comes up.

 

Boot Device Not Found

Please install an operating system on your hard disk.

Hard Disk - (3F0)

F2 System Diagnostics

 

For more information, please visit: www.hp/go/techcenter/startup

 

so ive done a start up test it says

3,986,063,360 bytes of system memory tested OK

Memory test pass

Hard Disk Not Exist

 

Run-In Test

3,986,063,360 bytes of system memory tested OK

Memory test pass

Hard Disk Not Exist

 

Hard Disk Test

Hard Disk not Exist

 

Is it a faulty hard drive? if it is  is there any way possible to recover my files? thats all i care about because its for work and some pictures of my family from the past.

53 REPLIES 53
Cyclops
Level 9
Level 9
2,317 139 176 732
Message 2 of 54
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HP Recommended

Trying draining flee power out of the system by disconnecting battery and AC Adapter, if that does not fix the issue, try and reseating the hard drive...Here is the manual link, that will help you with that... http://h10032.www1.hp.com/ctg/Manual/c02164251.pdf

 

If the hard drive does not get detected...we have a problem and extracting data is expansive affair...

 

 

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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stasya
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Message 3 of 54
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HP Recommended

hi, i am having the same problem, were you able to find a solution?

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lawlietll
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Message 4 of 54
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HP Recommended

i am having the same problem too... about a week ago my hp g42 show 3f0 ang 3f1 errors... can someone help me please.

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Bits
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Message 5 of 54
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Please use the following link will helps to resolve the issue.

 

http://support.hp.com/us-en/document/c01443463

 

Thanks,

Bits

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kirikou39
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Message 6 of 54
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HP Recommended

I had the same problem twice on a HP Compaq mini 311c-1101SA. It seems like they sell **bleep**ty notebooks.

 

I bought mine on april 7th of last year. I had to get it back to HP in december, then i just got the exact same problem this friday, out of nowhere (no more warranty this time). I lost pictures and documents the first time, now lukily i had a dropbox cloud drive for my more important documents, but still lost some pictures. But I'm never buying their products again, they're a waste of money and time.

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Mumbodog
Level 12
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Message 7 of 54
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Remove the hard drive from the PC and use a hard drive to USB adapter to connect the drive to another system, if you can see your files on the drive in Windows Explorer, copy them to another storage device., if the drive does not show up in Explorer, look in disc management, if it does not show up in there either, the drive has failed.

 

You would have to pay a professional to recover any files from the drive.

 

http://www.lowcostrecovery.com/pricing.html

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praveshvyas
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Message 8 of 54
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i am also having the same problem. so what solution u got?

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Mumbodog
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Message 9 of 54
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@praveshvyas wrote:

i am also having the same problem. so what solution u got?


Replace the hard drive, then use your HP recovery discs to reinstall the OS drivers and software.

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gonzalez
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Message 10 of 54
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boot device not found

please install an operating system on your hard disk

error codes

hard disk-[3fo}

f2  system diagnostics

for moore imformation please visit: www.hp.com/go/techcenter/startup

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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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