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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-24-2017 01:05 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (32-bit)

too many  error messages too remember 12 hr ordeal.  Attempted to wake HP Notebook up from Sleep mode.

Would not open/ attempted to turn off/restart/ attempted to back up files would go through the steps and get an error code.Tried to restore to previous restored to Factory Settings. How can I retrieve files

3 REPLIES 3

‎04-24-2017 08:00 PM

HP Recommended
Hi,


No promises,
You can try salvage data from HDD:
Follow one of the following methods:
1) Create LiveCD from another computer. Boot from this disc in your laptop, then copy the files from HDD to another external hard drive connected to notebook.

https://help.ubuntu.com/community/LiveCD

2) Take out the hard drive out. Connect it to another computer using SATA to USB adapter. Use Windows explorer to copy the files you need from HDD to another external hard drive.

https://www.newegg.com/Product/Product.aspx?Item=N82E16812400542&FM=1


Regards

Visruth
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‎04-25-2017 09:08 AM

HP Recommended

Thanks I will try the first Live CD and pray:smileylol:

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‎04-25-2017 09:15 AM

HP Recommended

Sure, let me know how it goes.

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