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- HP Community
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- Re: HP Pavilion g6 Notebook PC - Problems with IDT High Defi...

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02-06-2014 10:15 PM
After reviewing this forum, I have removed and reinstalled the IDT High Definition Audio CODEC several times, and the speakers are still not working on an HP Pavilion g6 Notebook PC. Many posts address the problems that can arise from Windows updates, but I have not been able to determine what may have caused this. Is there a better way to diagnose this problem, so it can be corrected? Thank you.
02-06-2014
10:20 PM
- last edited on
04-20-2016
12:08 PM
by
OscarFuentes
Hi,
What is the OS of your machine ? Please use the following instructions to check and fix:
http://support.hp.com/us-en/document/c01912228
Good luck.
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02-06-2014 10:55 PM
My apologies for not including... The OS is Windows 7 (Home Edition). Troubleshooting the audio playback is something I already tried. Running it again discovered no problem. I attempted the System Restore - also to no avail. Any other ideas?
02-06-2014 10:56 PM
Hi,
Please try these simple steps to enable Speakers in Playback devices as follows:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
Regards.
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02-06-2014 11:21 PM
Hi,
Please try:
(a) Uninstall IDT sound from Device Manager,
(b) Reboot the machine
(c) Download the following package and install again:
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe
(d) Reboot the machine.
Regards.
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02-07-2014 05:00 AM
THayes
Uninstall the old IDT driver
Reboot
Update your Bios
and install the new UEFI
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63599.exe
reboot
deactivate the Virusscanner
Install the new
IDT High-Definition (HD) Audio Driver
ftp://www.compaq.com/pub/softpaq/sp64501-65000/sp64958.exe
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02-07-2014 05:42 AM
Installing this version of the CODEC did not work properly. Device manager properties indicate:
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
02-07-2014 05:49 AM
for get it
virusscanner problem
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55036.exe
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