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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-07-2013 12:43 PM

HP Recommended

@akashkhattri,

 

I understand that you receive a blue screen error when using your reliance USB modem.  This sounds more like a driver issue, but I would like to review the minidump to get a better idea of what is happening with it.

 

The minidump is located in c:\windows\minidump by default.  Please upload the related minidumps and share the link to them.

 

The three links should provide some options to share them.

 

Skydrive

http://h30434.www3.hp.com/t5/x/x/m-p/2586433#M66234

 

Google Drive

http://h30434.www3.hp.com/t5/x/x/m-p/2586535/thread-id/66237

 

Dropbox

http://h30434.www3.hp.com/t5/x/x/m-p/2586611/thread-id/66240

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‎10-06-2013 07:09 PM

HP Recommended

ok i have a desk top comp. i just came up with this error and have no clue why.. My windows is win 8... the problem is HPSF.exe has a problem you must restart to fix it.. well I tried that 6 times and it keeps coming back .. so i just closed out of it.. I googled to get here and found lapton with xp and win 7 having this issue.. i have neither of them.. I also had a service tech from Geek Squad out and he went throught this comp on Sat. Today is Sun. Anybody with a clue on what I do next please let me know.. I don't want to pay for a service charge again..

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