Hard Disk (3F0)

[d_myke]

Hi, I have a similar problem:
Boot Device Not Found
Please install an OS on your hard disk
Hard Disk (3F0)

On running Start-up test:
Memory test passed
Hard Disk 1 Quick (303)
SMART check
Hard Disk SMART Passed

Hard Disk Test:
Hard Disk 1 Quick (303)
Hard Disk Full (305)

Error Log:
Result: 0305
0303

Model: dv6-1355dx
Serial: {personal info removed}
Product: VM222UA#ABA

[npw05001]

Hello d_myke,

I see that you are having a problem with the hard disk drive on your HP computer. It appears that the hard drive has failed on the computer. The 303 and 305 error messages from the hard drive test would indicate that the drive needs to be replaced.

[pauld0820]

why does the hard drive work in another hp as previously posted

[npw05001]

Hello pauld0820,

It could be an issue with the SATA port on the motherboard causing the issue. It would need to be looked at by a repair technician.

[pauld0820]

or the cable, that has electrical tape holding it (from factory). I have never seen that before.

[d_myke]

Hi, thanks for responding. Problem is I don't know much about these things. So, what kind of hdd does my laptop use? (Hope you can tell from the model number).

Also, I've been hearing good things about ssd, and I'd like to know if that's an option for me (and whether its more reliable than hdd). Any and all suggestions are welcome.

Finally, is there any way I can recover some of the files on my old hdd?

[npw05001]

You're welcome,

Here is a link to the product specifications for your computer. It looks like it has a 500 GB (5400) hard drive inside of it.

Here is a link to the user guides. In the maintenance and service guide for the notebook on page 54 it lists the part numbers and replacement procedures for the hard drive.

There is a possibility that you can access the information on the hard drive with this computer. Here is a link that explains using Ubuntu to access the hard drive files.

This may be helpful if the files are still on the computer.

[RobFM81]

I changed the BIOS setting for "Legacy support" to "Enabled".

Saved settings, 

Win booted first time

[AyandaD]

please answer

[anthony82]

Hello AyandaD,

There are a few responses to this question above.

Do a hard reset.
Turn the computer off.
Remove the power cable and the battery.
Hold down the power button for 15 sec while booth power sources are removed.

This should reset the hardware in the computer.

As you power it back on tap the F2 key. This will load hardware diagnostics.
Run the startup test.

This will test all the hardware in the system and detect any problems.

It may be that the drive needs to be replaced. Some people were able to get the drive to boot by enabling legacy boot in BIOS.

Let me know how everything goes.