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- Re: Issue installing NVIDIA GeForce 820M drivers for Windows...

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07-16-2014 01:19 PM - edited 07-16-2014 01:21 PM
I recently bought an HP 15-022TX notebook (with NVIDIA GeForce 820M card) from Flipkart. I installed Windows 7 Pro 64-bit from DreamSpark and downloaded the driver for the card from here.
Now when I run the setup, it gives the following error -
So I headed over to Intel Download Center and used the Intel® Driver Update Utility. But it seems Internet Explorer crashes everytime I start the utility (tried this with Windows 7 Pro 32/64-bit, Windows 8.1 Pro 64-bit).
Now I wanted to determine my Intel Graphics driver so here's the output of 'Right click on desktop' -> 'Screen resolution' -> Advanced settings' -
So how do I determine which driver to download from the Intel Download Center? In 'Find by Category', I looked in 'Graphics' -> 'Laptop graphics drivers' but none of the drivers listed seem to help.
PS - Ironically, I could find help for installing the driver for Ubuntu much faster.
Any help would be appreciated!
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Accepted Solutions
07-17-2014 03:06 AM - edited 07-17-2014 03:09 AM
Thanks DerekQ and Paul_Tikkanen for your suggestions. But it seems I've resolved my problem. I downloaded SlimDrivers Free from download.com and let it scan my laptop. It automatically detected the outdated VGA driver and downloaded and installed the appropriate Intel HD Graphics driver.
Anyways thank you for your support!
07-16-2014 04:34 PM
Try installing this:
http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66556.exe
After that and reboot windows then you could try installing your Nvidia driver again.
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07-16-2014 04:57 PM
Hi:
If the driver Derek posted doesn't work (it should), then use this one...
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23885&lang=eng&ProdId=3719
07-16-2014 04:59 PM - edited 07-16-2014 05:01 PM
Awesome paul you provided the offical driver from intel
Thanks for coming!
Good luck installing that driver and if you have an question me and paul will be more than happy to help.
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07-17-2014 03:06 AM - edited 07-17-2014 03:09 AM
Thanks DerekQ and Paul_Tikkanen for your suggestions. But it seems I've resolved my problem. I downloaded SlimDrivers Free from download.com and let it scan my laptop. It automatically detected the outdated VGA driver and downloaded and installed the appropriate Intel HD Graphics driver.
Anyways thank you for your support!
07-22-2014 07:27 AM - edited 07-22-2014 07:28 AM
Hi,
I have intsalled NVIDIA graphics driver however it seems that NVIDIA drivers are partially installed meaning:
It is available under option from Device Manger
However If I run command "dxdiag" (through Winows button + R)it shows "Intel HD Graphics Family "as primary graphic device(below screenshot):
Any suggestion OR feedback for this behaviour?? I will be extremely happy if someone knows resolution.
Thanks,
kklad
07-22-2014 08:05 AM
Let's wait, a moderator had to approve a picture so we could troubleshoot your problem. Please be as specfic as possible and provide your full model number excluding serial number.
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07-22-2014 08:29 AM
I have same HP notebook that nisargshah95 has.
Device: HP 15-022TX notebook
Graphics Card : NVIDIA GeForce 820M card
OS: Windows 7 Pro 64-bit
I hope this info. is enough and issue which I have raised has been understood to you.
Ekse I can give you more inputs.
Thanks,
Kamlesh lad.
07-22-2014 08:38 AM - edited 07-22-2014 08:44 AM
The images showing on your computer is normal I mean since intel is built in but Nividia is delicated (not part of the motherboard or cpu) bad explaning i do apologize..
Look at mine screenshoot.
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