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I have seen the following resolve an issue where the keyboard doesn't seem to work after exiting sleep mode on certain notebooks here recently. If you are having a similar issue, try the following steps:



Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Settings -> USB Selective Suspend Setting -> Disable (both)


Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Settings -> PCI-Express -> Link State Power Management -> Disable (both)

 

After performing those steps, reboot your computer. Everything should be working now!

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I hope this helps!

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HP Recommended

I hope this helps!

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