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rhugsrn Tutor
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Wouldn't you know it that I am just outside my 1 year warranty period and my cooling fan goes out. Thank goodness for my daughters computer, but I have not backed up for about 1 week and have so much more on my memory right now and am afraid to continue for fear of the whole compute crashing. I have fixed things on my daughers computer in the past. Are there any suggestions of things I can do before I need to buy a fan and replace it. Really upet that this happened so soon. I have the HP Pavillion G7 laptop. Purchased 9/5/12. Any ideas please.

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rhugsrn

 

If you could please post your product number for your computer. I am linking a document below that will show you how to find your product number. With the product number we can provide you with accurate information.

How Do I Find My Model Number or Product Number?
http://support.hp.com/us-en/document/c00033108

 

Please feel free to re-post once you have the required information.



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kenting Top Student
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bought the stupid pavilion laptop for about a thousand dollars about 3 years back.
its now going to cost $300 to fix the cooling fan problem.
i've seen a hp tech guy clean the fans of an exact same laptop right before my eyes - less than an hour to get the hour done!
why do i have to pay 1/3 of the cost of the notebook to get it fixed???
i'm better off getting a sturdy standalone PC.
three short freaking years and that's the end of this notebook!!
lousy product and ridiculous service charges?!
rhugsrn Tutor
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Thank you for the reply. I did pay to get the fan replaced. Now I have a constant whining noise. Still wondering about the idea of getting a new one.
SharonC2020 Honor Student
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MY COOLING FAN IS NOT WORKING PROPERLY

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Hi SharonC2020,

 

I would be happy to assist if needed. Please let me know what is your model number?

Here is a link that will help you find that out.

 

http://support.hp.com/us-en/document/c00033108

 

Here is a document on cleaning vents and fans on the laptop and desktop.

 

http://support.hp.com/us-en/document/c01657439


Please let me know.

 

Thanks

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shrek7056 Student
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I have a brad new laptop as well i just bought yesterday, And mine also says every time i open it the fan isnt working properly. My product # is E0M17UA#ABA

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Hi shrek7056,

 

I see that you are having some fan issues. I will be happy to help. I would suggest that you use the document on cleaning vents and fans that Mrstenter posted above. You are correct that you shouldn't be getting this error with a brand new laptop. The document above doesn't work then you may want to consider having the laptop looked under warranty. You can call HP Total Care a call at 1-800-474-6836 in North America or visit the link below if you are outside North America.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Thank you,

 

 

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Thank you,

BHK6


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Almcphil Top Student
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Hi,

When i turned my laoptop on this morning it says it had detected that my cooling fan wasnt working and then knocked itself off. Any help on what to do? I am out of warrenty and laptop in just 2 years old.Any help would be appreciated

Product name: HP Pavilion g6 Notebook PC

Product number: A3S74EA#ABU

Serial number:[Personal Information Removed]

 

 

kenting Top Student
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i can totally empathise.
unfortunately this is a lousy product - my own just 3years and gone! becos of stupid fan problem, 3year old notebook still maintained in great condition but just unusable unless one shells out $300 to have the fans cleaned????!!!
better to top up the dough and get something else which is NOT hp

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