-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Missing Base System Device Driver

Create an account on the HP Community to personalize your profile and ask a question

08-15-2013 08:45 PM
I have kind of the same problem I would appreciate your help. I have HP probook 6550b I clean installed win 7 ultimate 64bit and now missing to driver here are the info :
PCI\VEN_1180$DEV_E852&SUBSYS_146D103C&REV_01
PCI\VEN_1180$DEV_E852&SUBSYS_146D103C
PCI\VEN_1180$DEV_E852&CC_088000
PCI\VEN_1180$DEV_E852&CC_0880
ANOTHER ONE IS THE SAME AS WELL.
08-16-2013 05:55 AM
Hi,
Download and install the Ricoh Card Reader driver on the following link.
ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-01-2013 03:23 AM
please help me. i also have the same base device driver missing problem
base device hardware_id:
PCI\VEN_197B&DEV_2383&SUBSYS_7001103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_7001103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880
i also have an unknown device with hardware id:
ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004
11-04-2013 10:33 AM
Hi mirormagnetizer,
For the PCI entries, appear to your card reader. The ACPI is system board power management. I think I can find the drivers for you, I would need the full model number of your computer, and the version of Windows that you are running.
I have included the two following documents.
'Guide to finding your product number'
'Which Windows operating system am I running?'
Thank you.
12-04-2013 02:42 PM
Hi,
My Pavilion dv7 - 1261wm (p/n: NM295UA #ABA) doesn’t recognize DVD’s in the CD ROM player. It does recognize rewritable DVD. I have been trying to use the blu-ray player with no avail. My original system was Vista when I bought the laptop and shortly after, about two months or so, I upgraded to Windows 7. Went through umpteen steps to correct the issues, once again came up empty handed. In the Device Manager, I’m showing 4 devices flagged with a yellow triangle/exclamation mark. The devices are listed under “Other devices”, as follows:
1. Base System Device (PCI bus 8, device 0, function 4)
PCI\VEN_197B&DEV_2384&SUBSYS_30FC103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_30FC103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880
2. Base System Device (PCI bus 8, device 0, function 1)
PCI\VEN_197B&DEV_2382&SUBSYS_30FC103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_30FC103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880
3. Base System Device (PCI bus 8, device 0, function 3)
PCI\VEN_197B&DEV_2383&SUBSYS_30FC103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_30FC103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880
4. Base System Device (Photosmart_C4700_series&HPSLP)
Photosmart_C4700_series&HPSLP
I would appreciate any information as to the cause(s) for such issues and more importantly, what is the fix? Thank you.
-Buludada
