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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-08-2015 08:20 PM

HP Recommended
Product: Pavilion dv7-6b78us
Operating System: Microsoft Windows 7 (32-bit)

Hello,

 

I have a problem with this laptop I got. It had Windows 7 Home Premium (64-bit) and was reinstalled to Windows 7 Ultimate (32-bit), and missing drivers after reinstall.

I found similar thread that has same Hardware IDs but the links to drivers are not working for me. 

 

Here are Hardware IDs to missing drivers -

 

Dispaly adapters-

 

Standard VGA Graphics Adapter

PCI\VEN_1002&DEV_6760&SUBSYS_1659103C&REV_00
PCI\VEN_1002&DEV_6760&SUBSYS_1659103C
PCI\VEN_1002&DEV_6760&CC_030000
PCI\VEN_1002&DEV_6760&CC_0300

 

Other devices-

 

Ethernet Controller
PCI\VEN_10EC&DEV_8168&SUBSYS_1659103C&REV_06
PCI\VEN_10EC&DEV_8168&SUBSYS_1659103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

 

Network Controller
PCI\VEN_8086&DEV_0084&SUBSYS_13158086&REV_00
PCI\VEN_8086&DEV_0084&SUBSYS_13158086
PCI\VEN_8086&DEV_0084&CC_028000
PCI\VEN_8086&DEV_0084&CC_0280

 

PCI Device
PCI\VEN_10EC&DEV_5209&SUBSYS_1659103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_1659103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00

 

PCI Simple Communications Controller
PCI\VEN_8086&DEV_1C3A&SUBSYS_1659103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_1659103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

 

SM Bus Controller
PCI\VEN_8086&DEV_1C22&SUBSYS_1659103C&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_1659103C
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05

 

Universal Serial Bus(USB) Controller
PCI\VEN_1033&DEV_0194&SUBSYS_1658103C&REV_04
PCI\VEN_1033&DEV_0194&SUBSYS_1658103C
PCI\VEN_1033&DEV_0194&CC_0C0330
PCI\VEN_1033&DEV_0194&CC_0C03

 

Unknown device
USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018

 

Unknow device
ACPI\HPQ0004
*HPQ0004

 

I am using another desktop pc to search and post, but I will be able to use a flash drive to copy and install to laptop, right?

 

Thank you very much for any help,

 

NataLapa

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2015 03:21 PM

HP Recommended

Hi there @NataLapa, 

 

Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums and wanted to give you the information you needed. I understand that you have an HP Pavilion dv7-6b78us Entertainment Notebook PC and you need all of the drivers for it. 

 

There are a couple ways for you to get all of the updated drivers for the HP Pavilion dv7-6b78us Entertainment Notebook PC. You could use the HP Support Assistant to download all of the drivers for your Notebook. Or you could use the HP Pavilion dv7-6b78us Entertainment Notebook PC Driver's web page and pick which drivers you would like to download. 


Please follow these provided troubleshooting steps, re-post and let me know how everything went.

 

Thank you!

 

Have a great day!

 

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

2 REPLIES 2

‎11-10-2015 03:21 PM

HP Recommended

Hi there @NataLapa, 

 

Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums and wanted to give you the information you needed. I understand that you have an HP Pavilion dv7-6b78us Entertainment Notebook PC and you need all of the drivers for it. 

 

There are a couple ways for you to get all of the updated drivers for the HP Pavilion dv7-6b78us Entertainment Notebook PC. You could use the HP Support Assistant to download all of the drivers for your Notebook. Or you could use the HP Pavilion dv7-6b78us Entertainment Notebook PC Driver's web page and pick which drivers you would like to download. 


Please follow these provided troubleshooting steps, re-post and let me know how everything went.

 

Thank you!

 

Have a great day!

 

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

‎11-13-2015 07:28 AM

HP Recommended

Thanks for getting back to me EmeraldAvenger

 

It was really confusing to miss all the drivers, it never happened before, as well as trying to figure out which ones I need to load from the link to drivers you provided, cause I am not techy. Anyway, I managed to downoad what I need with a help of a friend, at least I think we got all it needs, from the list of drivers for this Pavillion, it is up and running now. Hopefully there will be no surprises. uh oh

 

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