My Laptop Screen won't turn on upon start up

[RedRose0528]

@t4v05h,

I believe your best option is to get the computer setup for a repair. If you reside in the US or Canada the number for the HP help desk is 1-800-474-6836, if you reside in another country click on this link and select your country then the number should be provided.

Please respond back at your earliest convenience.

Thanks 

[Alex-S]

RedRose,

My laptop is no longer under warranty. What do you think my best option would be to get it fixed?

Thanks in advance.

[RedRose0528]

@ Alex-S,

If you have a local technician in the area that you can take it to them and that would be your best bet.  Because the issue could be a couple different things when you have someone actually get their hands on it they will be able to find out exactly what's giving you the issue.

Please respond back at your earliest convenience.

Thanks

[Laptopgirl101]

Well, my screen is black and there is a white line on the top left.I tried that cycle, no luck. Not to mention I got this laptop fixed a couple weeks ago,and let me say it was not cheap.Any other suggestions,please

[npw05001]

Hello Laptopgirl101,

I see that you are having a start up problem with your HP computer. I would like to help with this issue but I need some information.

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

[smithy11]

I am having the same problem where a white line appears on top and then nothing happens. The model is a hp mini 210-1150NR. Btw the warranty has expired.

[JAS1973]

I have this same issue. I followed your steps exactly and no luck. Any other ideas?

[Wvgirl67]

I am having the same issue , lap topo starts up , but screen won't load. HELP !!

[AuntieJojo]

Thank You!!!! Thank You!!! This worked like a charm. I use my HP laptop on a daily basis and this was the first problem I have had in three years. I tried just turning it off, removing the battery, replacing the battery, and turning back on with no success, but your directions worked just like you said. Thank You!!! Thank You!! You saved me tons of money the Geek Squad would of charged me to do the same thing!!!

[schnnauzerlady]

Hi There - 

I am having the same issue.  I have a HP Pavilion g4 (bought May 2011) and over the weekend the screen went dead.  I power on the laptop, I hear the whirring but the screen is black.  I tried to do the power reset, the hard reset...nothing works.  So frustrated right now!  The blue power dot lights up, the wireless dot shines orangey red, but the CAPS lock button doesn't light up when pressed.  Can you please help me out?