My internal webcam is not working

[npw05001]

Hello Dhanushka89,

I see that you are having problems with the webcam on your HP computer. I have a couple of suggestions that may help with your issue.

Here is a link to some troubleshooting steps for webcam problems. Follow the steps in the link and it may help with your issue.

If this doesn't help I would suggest verifying that the webcam is listed in the device manager under imaging devices. If it is not listed the internal webcam may be disconnected.

[Angel_Coyle]

it works.. the problem is that is has a green tint to the video capture.. if u want i cud email u a screen shot of wat it shows..

[Angel_Coyle]

and it only happens wen using the skype app for windows 8 everythig else it doesnt have that tint.

[npw05001]

Hello Angel,

I see that you are having problems with a green tint when using the webcam on Skype.

If you are only getting the green tint on the Skype app I would suggest uninstalling and reinstalling the Skype app and make sure the software for the app is updated.

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

[ANJAN35]

Dear sir,

                 I  am  using HP  Laptop,model no : 2231tx   sn :[Personal Information Removed].  IT  using smoothly.but  its internal webcam is not

    working during  video chat.kindly  solve the problem.

                                                 Thanking  You.

                                                              ANJAN  JANA.

[rickytakecare]

Hi I also have a major problem of my camera not working/ not being recognised under any platforms/software or oultets on my laptop.  My laptop is a HP Pavilion Notebook PC g6-2276sa AND the product number is D1Q70EA#ABU. The laptop is brand new and I have it for only a day since 30/08/2013. My operating system is windows 8, when i click on the camera app I am told to connect a camera, when I go on the cyberlink youcam program it notifies "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". When i go on Device Manager - webcam, camera, or image device are nowhere to be seen. I have also attempted system recovery and this has not helped my case. I have also attempted to re downlowed the youcam 3.5 software. When I was doing this it told me I already had this software and offered to uninstall in order to reinstall again. I went through with this and still no avail. Please I need help I have tried everything in the steps manual on the troubleshooting page for camera and nothing has worked, Can someone please help. Its really ruining my experience of having a new HP laptop which otherwise is great. I want to take pictures, go on skype, video messaging etc so i really need this to work.

[amver]

i've got the same problem and message with yours

have you fixed it already?

kindly share

[greenheart]

my hp web came not working Although it's working one monthe before and that's happinning after I install the win 8.1 64 bit so what I've to do somebody help 

thanks 

[Sparkles1]

Hi Greenheart:

I understand that you are having an issue with your web cam. As I am unsure what Operating System (OS) you are running, I am sending you a link to a general page for web cam issues.click here.

If you require further assistance please  reply, as I am here to help

[mahermelouk]

the built in webcam is not working with soft arc program & message appear that webcam not found or not working properly

i tried severeal times .

no drop of tlap top happened

the web cam is not seen on device manager or what its name there

thanks