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- HP Community
- Archived Topics
- Notebooks Archive
- Re: My laptop touch pad keeps freezing

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05-23-2014 12:34 PM
Hi, having the same problem with my notebook, the touchpad freezes and i have to wait between 1-2 min.
My notebook is 15-d016es (model) and G0B41EA#ABE (product) runing Windows 8.1 on 64 bits, x64 processor.
05-29-2014 01:54 PM
Hi @Samantha86 ,
Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the Serial Number in your post. From our Rules of Participation:
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Thank you
George
05-29-2014 03:54 PM - edited 05-29-2014 03:55 PM
here is the latest upated drivers for your touchpad:
before you download and install it, check the version and the released date, then compare them with the pre-installed drivers on Device Manager. The newer wins !
http://windows.microsoft.com/en-us/windows/open-device-manager#1TC=windows-7
hope this helps
