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- HP Community
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- Re: My laptop won't turn on when I push the power button.

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12-28-2015 06:38 AM
12-28-2015 12:27 PM
did you try the suggestion for most users to remove the battery and disconnect the ac adampter then hold the power button down for like a minute. then reconnect ac adapter and try to boot it up ...let us know if this procedure worked for you...
01-12-2016 04:26 PM - edited 01-12-2016 04:32 PM
and you have confirmed that the ac adapter and the battery are both good! do you see any lights/leds on at all ? especially the one next to where the ac adapter plugs in? was there anything unsual about how it powered down last??
any light on the cap lock button or on the power button itself? any sounds like fan spin up and off harddrive clicks etc? how old is this laptop and what model number?
as I have said before do not HP laptops the future....buy dell or toshiba instead. they are more reliable. guess its possible that the DC jack is failed too where the ac adapter plugs in. only way to know if this is the cause is plugging in a battery that has a charge on it and if it still will not power up dc jack is probably ok
