-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- My laptop won't turn on when I push the power button.

Create an account on the HP Community to personalize your profile and ask a question

01-19-2014 07:14 AM
01-19-2014 09:56 AM
Product: E2B54UT#ABA
Model: 255 G1U45000MQX320NXNC04Da
The laptop belongs to a friend who spilled coffee on it, and then panicked, throwing it across the room, and causing the battery to fall out. I offered to fix it for her.
The problem I'm experiencing it that the laptop simply will not turn on. The small LED that turns on when the power cord is plugged in turns on, but the power button will not light up when I press it, nor will anything else. I've tried everything from removing the battery and holding the power button, and it swill not work. Please try to help as soon as possible.
01-29-2014 12:55 AM
03-06-2014
05:28 AM
- last edited on
04-15-2014
09:59 AM
by
george-p
My laptop does not start. I have tried the steps in this page but it doesn't work. My laptop is series 5CD34550HZ. Model 15-n097sa. Powered by windows 8. Can you please advise? My email is [edited by Moderator]. Thank you
04-11-2014 03:51 PM - edited 04-11-2014 03:59 PM
I have the same problem with a Pailion dv6426. At first, it would only boot to BIOS, and wasn't reading the hard drive at all.
Okay, if all it needs is a new hard drive, that's easy. I installed a new hard drive, and it posted and I got a screen message that it was lookign for a start file. I put the Windows install disk into the drive and rebooted. Windows seemed to be installing, but suddenly, the computer just went dark. Everything turned off at once. I had to use the paper clip trick to get the Windows disk back out of the drive.
The computer simply will not power up at all. No flashes, no beeps, no fan, no lights except for the AC adapter connection, no nothing. I have tried removing the hard drive, removing the battery, removing the RAM, unplugging the adapter, holding down the power button, then putting everything back in, and the computer does not respond at all. It's as if the power button were dead. I even unplugged the CMOS battery for a few minitues in the hope of resetting it, but again, nothing.
I have tried with the battery and and out, and get nothing.
I know by now that Pavilions are infamous for this kind of failure, but still have no clue what caused it and why it won't respond to any of the attempts to reset it. The HP web site is absolutely useless, and there is no support at all for this model.
Does anyone have any ideas? Is there a lock button somewhere? Or is this expensive piece of junk just toast?
04-15-2014 09:35 AM
04-15-2014 09:49 AM
Hi @crinel ,
Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the email address. From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
04-15-2014 04:29 PM
