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@bubbles220

 

Do you have a light next to where the power cord plugs into this computer? Does it stay lit anytime the power cord is plugged in? Does it blink? Does it not light up at all? 

 

If the light stays lit and does not blink, when the power cord is plugged in, you may have an internal power issue. Have you tried turning on the computer with the battery removed and only the power cord plugged in?

 

 

 

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Hi, thanks for taking the time to reply, your time is very much appreciated.

 

I have tried removing the batter and have drained the power completely.

 

When I connect the power cord the light next to it stays lit and I have connected the power with the battery removed

 

Nothing though!

 

I hope this helps!

 

Thanks again,

 

 

Mark.

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please help! i have tried everything all of the tasks on here - turning it off and on - press for 10 seconds etc... ive brought a new battery and a new charger and it wont turn on. if i leave it for a a while there is a quick flash of lights and then nothing. no fans, nothing. HP serial cnf9509dwl model g61 401sa.

 

please please help? what could be the issue?

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i bought my new hp laptop
windows 8 few days ago .
when i powr on , it strts as usual but then when its about to opn home screen , sudnly a black screen comes nd i cant see anythng... though fan nd oll thr thngz work properly
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my laptop won't turn on. i tried to take out the battery, unplugged the power cord and hold the power button for a minute.

put the power cord back and hit the power button but still nothing happens.

and the charging light didn't light on when i plugged the power cord in.

 

what should i do now?

 

fyi, i use presario cq42 

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hello, pls i need help with my hp compaq laptop. when i hit the power button the power light comes on and goes off after a few seconds what do i do?
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My laptop starts up and goes to a black screen.the message on there say the following windows boot manager windows failed to start a recent hardware or software change might be the cause to fix the problem......................


Info: the windows boot configuration data file is missing required information

What should i do?
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Hi Jun41d, welcome to the HP Forums. When posting questions it is a good idea to provide the computer's model number and the version of Windows that is installed at the very least. In this case, HP has 2 general purposed troubleshooting documents for start up issues. Pick the one that refers to the version of Windows that you have installed, and find the symptoms that most closely match your symptoms.

Computer Does not Start (Windows 7, Vista, XP):
http://support.hp.com/us-en/document/c01443371

Computer Does not Start (Windows 8):
http://support.hp.com/us-en/document/c03515402

If you require further assistance, please refer to these documents to help find the pertinent information.
<How Do I Find My Notebook Model Number>: http://support.hp.com/us-en/document/c00033108
<Which Windows operating system am I running?>: http://windows.microsoft.com/en-us/windows/which-operating-system

TwoPointOh
I work on behalf of HP

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Hey just bought an envy 17 and I was just on it last night and I went to turn it in this morning and it won't. The power button was flashing but wouldn't turn on so I did the home unplug and take it the battery and hold the power button down, but it still isn't wishing. Ang suggestions?
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I need some help please! My laptop wont respond to anything and I've tried the hard reset and everything in so lost! Please help! It's a pavilion dv7 and no lights or any response except the battery power light 😞 please help I need this information on my laptop 😞
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