• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

No, unfortunately it may be a motherboard issue. If you tried the hard reset already (removing battery and power and holding the power button down), the only other thing I would try before swapping out the processor and/or motherboard would be removing the CMOS battery for about 5 minutes. The CMOS battery, though, on this computer is located on the underside of the motherboard so it isn't a quick and easy task. I would suggest only attempting that if you've done that type of thing before. Otherwise it might be better left to a local repair shop (if the notebook is out of warranty). 

 

I'm not sure if there is a vent on the cover over the RAM on this computer but check the cover that goes over the RAM and make sure there is no dust or anything on that may be shorting the connection to the RAM (crazy but I've seen it happen). Keep trying the hard reset. You could even let the computer sit over night with no power plugged into it. Try ejecting the CD tray. These are long shots. Since no fans or other components are coming on it may ultimately be a bad motherboard. If you take to a local repair shop or decide to repair it yourself let me know what happens.

 

Here is the Maintenance and Service Guide for the CQ56. Removing the CMOS (aka RTC) battery begins on page 69. There is an exploded diagram on page 16.

 

 

 

HP Recommended
Our lights flickered for a second now my laptop wont come on. I tried the reset but my charger doesn't have a light on. Please help
HP Recommended

Hey jlheureux11, 

 

I'm so sorry to hear that. Was the charger plugged directly into a wall or any type of surge protector? It sounds like there may be some irreparable damage. The extent of the damage really varies from case to case  It depends on how much of a power surge there was. Sometimes it's just the charger that is affected. I would definitely recommend trying another charger if you've got one that wasn't affected by the lights flickering.

 

If it's more than just the charger, the data on the hard drive may still be salvageable. Take a look at this link for more information on recovering data from a hard drive

 

Let me know what you find out if you try another charger and if you have any questions on using Knoppix. Hope this helps! I'll keep an eye out for your reply 🙂

 

 

 

HP Recommended
This worked great!! Thank you so much!!
HP Recommended

im having the same problem.. any luck?

HP Recommended

Hello ballermeese,

 

I see that you are having problems with your computer not turning on. I would like to help with this issue but I need some information.

 

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

 

Do you get any indications of power at all?

Signature
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓


HP Recommended

hi my 6740 laptop wont come on all the lights flashes on and of you hear the fan coming off but switches off with the same sequence as the leds advice please.Thanks

HP Recommended

Hello davymaraj,

 

I see that you are having start up problems with your HP computer. I have a couple of suggestions that may help with this issue.

 

Here is a link that has some troubleshooting steps for start up issues. Follow the steps in the link and let me know what happens.

Signature
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓


HP Recommended
Hi i have hp laptop pavilian g6 series
The problm. Is my laptop won't turn on i have do te put out the btry nd press the power on button for 30 sec than i plug the charger in without batry the power on light blinks for only 1 sec but does'nt strt nd the carging light is still on plz help me ....
HP Recommended
Could you please give me the exact product number for your computer?
 
If you need help finding it, you can use the following link:
 
Thanks,
 
Kyle
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.