-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- New Bluetooth drivers for Win7

Create an account on the HP Community to personalize your profile and ask a question

08-05-2010 11:38 AM
@pquiroga and @sameer4solution
I am very sorry for the mistake. The earlier SoftPaq sp45078 which i suggested is for Windows XP & Windows 2000 but not for Windows 7.
Here is the link for the Software of HP Integrated Module with Bluetooth Wireless Technology for Microsoft Windows 7
ftp://ftp.hp.com/pub/softpaq/sp46001-46500/sp46063.exe
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
08-09-2010 07:11 PM
I hope you can assist me also? My DV5-1010us has a Product # FE849UA#ABA. I have upgraded to W7 64 bit and can no longer connect to my stereo Parrot Boombox via Bluetooth.
Four devices are listed in Device Manager under Other Devices/Bluetooth Peripheral Device
Under Details/Hardware ID:
BTHENUM\{84a1e9b8-12ba-4a9c-8ab0-a43784e0d149}_LOCALMFG&0000
BTHENUM\{24df01a9-3e4f-4c9f-9f66-5aa8ab14f8f4}_LOCALMFG&0000
BTHENUM\{6e0c8f4c-d928-4852-b6b2-f0f0e0d126fa}_LOCALMFG&0000
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f
Can you advice which Bluetooth drivers I need?
Thank you.
08-09-2010 10:27 PM
Software and Driver Support for HP Integrated Module with Bluetooth Wireless Technology can be downloaded from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp47001-47500/sp47022.exe
If the issue persists, try these:
Broadcom 2070 Bluetooth Software and Driver
ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49153.exe
Ralink/Motorola BC4 Bluetooth 3.0 + HS Adapter
ftp://ftp.hp.com/pub/softpaq/sp49501-50000/sp49527.exe
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
08-10-2010 10:26 AM
"If the issue persists, try these:
Broadcom 2070 Bluetooth Software and Driver
ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49153.exe"
The Broadcom 2070 update, was exactly what was needed in my W7 environment. My Parrot stereo bluetooth Boombox has never sounded better.
Thanks so much! You are the only person providing this level of assistance. I would never have found this bluetooth driver without your insight.
08-26-2010 04:12 AM
I have a new HP laptop running W7 and recently bought a new Blackberry Torch. I installed the Desktop Manager from Blackberry and successfully sync'd my outlook with the BB using a USB cable.
I then tried to sync using bluetooth and this did not work. The laptop and BB did pair up and everything looked good but the desktop application would not recognize this connection.
After consulting with BB Tech staff it appears that a Motorola driver was used on the laptop and not the standard microsoft stack. It is Ralink Motorola BC4 Bluetooth 3.0 + HS Adapter. BB says that this is not compliant with the Microsoft stack and advised that I uninstall this driver and use standard microsoft.
Since the computer is new and under warranty I would rather find a fix through HP if possible. My HP advisor is saying that all of my software is up to date. Is there a new driver available to remedy this problem?
Mike
08-26-2010 05:01 AM
@in2wishin,
Please provide the model number and the product number of your notebook which is available on a sticker beneath the notebook.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
08-26-2010 05:40 AM
Vidya,
One more thing; I just looked at the properties for the BB bluetooth connection on the laptop and it has a list of services that are available including file transfer, audio, handsfree, voice gateway, etc. Then I look at the connections and the only connection establish is for audio stereo.
Mike
